Supply Issues Draegar Medical Transwarmer Infant Warming Device VCB064 (ICN 3194)
Important Customer Notice Status Resolved Type Supply Disruption
Ref: 2025/3194
ICN Number: 3194
- The supply issue with Transwarmer Infant Warming Device from Draegar Medical is now resolved.
- VCB064 is now available to order through our online catalogue.
- This ICN is now closed.
- The supply issue with Transwarmer Infant Warming Device from Draegar Medical is continuing.
- Draegar Medical has informed us that the issue is recovering with deliveries expected soon.
- One product is now subject to Protect Demand Management:
- VCB064 – Patient Warming Device Transwarmer infant transport (WarmGel technology).
- One product remains affected in total.
- VCB064 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and for a full list of product codes subject to Protect Demand Management. We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is still anticipated to be resolved by 23 January 2026.
- The supply issue with Transwarmer Infant Warming Device from Draegar Medical is continuing.
- One product remains affected in total:
- VCB064 – Patient Warming Device Transwarmer infant transport (WarmGel technology).
- The affected product is no longer subject to Protect Demand Management and is now suspended and unavailable to order.
- Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
- See our Downloads ▼ section to access the product listing for further information on the affected product code.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is still anticipated to be resolved by 23 January 2026.
Change:
- The supplier Draegar has informed us of a supply issue with its Transwarmer Infant Warming Device.
- One product code is affected:
- VCB064 – Patient Warming Device Transwarmer infant transport (WarmGel technology).
- The supply issue is due to shipping delays.
- Due to this ongoing supply issue this product is now being threshold managed as it is subject to Protect Demand Management.
Impact:
- The affected product is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and for a full list of codes subject to Protect Demand Management.
- The supply issue is anticipated to be resolved by 23 January 2026.
Next Steps:
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
