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Supply Issues GBUK Warehouse Closure for Annual Stock Take eDirect Products (ICN 3365)

Important Customer Notice Status New Type Supplier Update

Ref: 2026/3365 ICN Number: 3365

Change:

  • The supplier GBUK has advised that they will be closing temporarily to carry out their annual stock take and an ERP system update.
  • The supplier is closed from 1-3 July 2026.
  • As a result, there will be a temporary disruption to the supply of eDirect products from GBUK.
  • Over 29,000 products will be affected, with extended lead times expected.

Impact:          

  • All orders should be placed ahead of the supplier closure, considering individual product lead times.
  • Extended lead times will apply to all orders scheduled for delivery from 1 July 2026.
  • GBUK will begin fulfilling orders placed during the closure from the week commencing 6 July 2026.
  • Stocked lines remain available to order as normal.
  • Due to the volume of affected items, a product listing will not be provided.
  • The supply issue is anticipated to be resolved by 6 July 2026.

Next Steps:              

  • Customers are advised to order products before the supplier closure to avoid delays.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.