Supply Issues Integra Neurosciences Specialist Wound Care Products ELY289 and ELY374 (ICN 2873)

• The supply issue with Specialist Wound Care products from Integra Neurosciences is now resolved.
• ELY289 and ELY374 are available while our remaining stocks last, they will then be delisted from our online catalogue.
• This ICN is now closed.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• Two product codes remain suspended and unavailable to order:
  • ELY289 – Specialist wound care antimicrobial barrier cream
  • ELY374 – Specialist wound care antimicrobial barrier cream.
• Two products remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 30 September 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• Two product codes remain suspended and unavailable to order:
  • ELY289 – Specialist wound care antimicrobial barrier cream
  • ELY374 – Specialist wound care antimicrobial barrier cream.
• Two products remain affected in total.
• Indirect alternative ELY684 has been deactivated in error from our online catalogue and is in the process of being reactivated.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 31 July 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• Two product codes remain suspended and unavailable to order:
  • ELY289 and ELY374.
• Two products remain affected in total.
• Additional alternatives have been added to the product listing.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is still anticipated to be resolved by 30 June 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• Two affected products have now been delisted from our online catalogue:
  • ELM202 and ELM203.
• Six affected products are available while the suppliers’ stock lasts and will then be delisted from our online catalogue:
  • EJE000, EJE067, EKB093, ELZ1233, ELZ507 and ELZ508.
• Two products remain suspended and unavailable to order:
  • ELY289 and ELY374.
• Two products are now affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 30 June 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• 10 products remain affected in total.
• The product listing with alternatives has for all products affected has been updated.
• Some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is still anticipated to be resolved by 13 May 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• 12 further product codes are now affected.
• Two products have been delisted from the online catalogue:
  • ELE85000 – Hydrogel antimicrobial dressing non adhesive 20cmx20cm super absorbent polymer.
  • ELE85001 – Hydrogel antimicrobial dressing non adhesive 20cmx30cm super absorbent polymer.
• Three products are suspended pending delist from the online catalogue:
  • EJE076 – Alginate antimicrobial honey dressing 5x5cm.
  • EJE077 – Alginate antimicrobial honey dressing 1.9cmx30cm.
  • ELZ013 – Specialist wound care antimicrobial gel 10g.
• Three products are suspended and unavailable to order:
  • EJE000 – Alginate antimicrobial honey dressing 10cmx10cm.
  • EJE067 – Wound contact layer antimicrobial honey dressing 10cmx10cm.
  • EKB093 – Wound contact layer antimicrobial honey dressing 5cmx 5cm.
• Four products are subject to intermittent supply:
  • ELM202 – Hydrogel antimicrobial dressing adhesive 11cmx11cm (pad 7.2cmx7.2cm).
  • ELM203 – Hydrogel antimicrobial dressing adhesive 15cmx15cm (pad 11cmx11.5cm).
  • ELZ1233 – Specialist wound care honey 50g tube.
  • ELZ507 – Specialist wound care antimicrobial gel 20g.
• Three products remain suspended and unavailable to order:
  • ELZ508 – Specialist Wound Care Honey 20g tube.
  • EL7289 – Specialist wound care antimicrobial barrier cream 50g tube.
  • ELY374 – Specialist wound care antimicrobial barrier cream 2g sachet.
• 10 products are now affected in total.
• Unfortunately, we do not have any alternatives listed for some of these products due to raw material issues with the supplier and standard quality issues.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 13 May 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• One product code which was subject to intermittent supply is now suspended and unavailable to order:
  • ELY289 – Specialist wound care antimicrobial barrier cream.
• Two product codes remain suspended and unavailable to order:
  • ELZ508 – Specialist Wound Care Honey Antibacterial medical honey 20g tube 100% manuka honey.
  • ELY374 – Specialist wound care antimicrobial barrier cream.
• Three product codes remain affected in total.
• Unfortunately, we do not have any alternatives for ELY374 and ELY289 due to raw material issues, customers are advised to view the online catalogue for products they deem suitable.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is still anticipated to be resolved by 13 May 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• One further product code is now suspended and unavailable to order:
  • ELY374 – Specialist wound care antimicrobial barrier cream.
• One product code remains subject to intermittent supply:
  • ELY289 – Specialist wound care antimicrobial barrier cream.
• One product code remains suspended and unavailable to order:
  • ELZ508 – Specialist Wound Care Honey Antibacterial medical honey 20g tube 100% manuka honey.
• Three product codes are now affected in total.
• Potential indirect alternative products are available to order through our online catalogue.
• However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is still anticipated to be resolved by 13 May 2025.

• The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.
• One further product code is now affected and subject to intermittent supply:
  • ELY289 – Specialist wound care antimicrobial barrier cream.
• One product code remains suspended and unavailable to order:
  • ELZ508 – Specialist Wound Care Honey Antibacterial medical honey 20g tube 100% manuka honey.
• Two product codes are now affected in total.
• Potential indirect alternative products are available to order through our online catalogue.
• However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is still anticipated to be resolved by 13 May 2025.

Change:

• The supplier Integra Neurosciences has informed us of a supply issue with its Specialist Wound Care Honey products.
• There is one product affected:
  • ELZ508 – Specialist Wound Care Honey Antibacterial medical honey 20g tube 100% manuka honey.
• The supply issue is due to supplier manufacturing issues.

Impact:          

• ELZ508 is currently suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue.
• Indirect alternatives are
  • ELY864 – Specialist Wound Care Honey
  • ELZ013 – Specialist wound care antimicrobial gel.
• However, these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is anticipated to be resolved by 13 May 2025.

Next Steps:              

• Customers are advised to log into our website to view the potential indirect alternative products.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.