Supply Issues Ivory & Ledoux Canned Goods Pineapple AHS303 (ICN 2762)

• The supply issue with Canned Pineapple products from Ivory & Ledoux is now resolved.
• AHS303 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Canned Pineapple products from Ivory & Ledoux is continuing.
• One product code remains affected in total:
  • AHS303 – Canned fruit Pineapple pieces in natural juice 3kg KC3.
• The affected product remains suspended and unavailable to order.
• An indirect alternative has now been sourced:
  • AHG376 – Canned fruit Pineapple slices in natural juice 825g A2.
• See our Downloads▼ section to access the product listing for further information on the affected product code and potential alternative.
• The supply issue is now anticipated to be resolved by 11 August 2025.

• The supply issue with Canned Pineapple products from Ivory & Ledoux is continuing.
• One product code remains affected in total:
  • AHS303 – Canned fruit Pineapple pieces in natural juice 3kg KC3.
• The affected product remains suspended and unavailable to order.
• Unfortunately, there are still no alternatives available. Customers are advised to view our online catalogue for products they deem suitable.
• See our Downloads▼ section to access the product listing for further information on the affected product code.
• The supply issue is now anticipated to be resolved by 31 July 2025.

• The supply issue with Canned Pineapple products from Ivory & Ledoux is continuing.
• One product code remains affected in total:
  • AHS303 – Canned fruit Pineapple pieces in natural juice 3kg KC3.
• The affected product remains suspended and unavailable to order.
• Unfortunately, there are still no alternatives available. Customers are advised to view our online catalogue for products they deem suitable.
• See our Downloads ▼ section to access the product listing for further information on the affected product code.
• The supply issue is now anticipated to be resolved by 30 April 2025.

• The supply issue with Canned Pineapple products from Ivory & Ledoux is continuing.
• One product code remains affected in total:
  • AHS303 – Canned fruit Pineapple pieces in natural juice 3kg KC3.
• The affected product is suspended and unavailable to order.
• Unfortunately, there are still no alternatives available. Customers are advised to view our online catalogue for products they deem suitable.
• See our Downloads ▼ section to access the product listing for further information on the affected product code.
• The supply issue is now anticipated to be resolved by 10 February 2025.

Change:

• The supplier Ivory & Ledoux has informed us of a supply issue with its Canned Goods.
• One product code is affected in total:
  • AHS303 – Canned fruit Pineapple pieces in natural juice 3kg KC3.
• The supply issue is due to increased demand and lead times.

Impact:

• AHS303 is available whilst our current stocks last, once depleted it will then be unavailable to order.
• Unfortunately, there are no alternatives available. Customers are advised to view our online catalogue for products they deem suitable.
• See our Downloads ▼ section to access the product listing for further information on the affected product code.
• The supply issue is anticipated to be resolved by 17 January 2025.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product code.
• The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.