Supply Issues KCI Medical Limited (3M) Temperature Probes and Sensors FKA766 (ICN 3109)
Important Customer Notice Status Resolved Type Supply Disruption
Ref: 2025/3109
ICN Number: 3109
- The supply issue with Temperature Probes and Sensor products from KCI Medical Limited is now resolved.
- FKA766 is now available to order through our online catalogue.
- This ICN is now closed.
- The supply issue with Temperature Probes and Sensor products from KCI Medical Limited is continuing.
- One product code remains affected in total:
- FKA766 – Temperature Probes and Sensors Single use non-sterile non-invasive zero heat-flux (deep forehead) temperature sensor.
- The affected product is no longer subject to Protect Demand Management and is now suspended and unavailable to order.
- A potential indirect alternative product is available to order through our online catalogue:
- FSB85609 – Temperature Probes and Sensors Disposable Temperature sensor unit for system.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
- The supply issue is now anticipated to be resolved by 15 December 2025.
Change:
- The supplier KCI Medical Limited (3M) has informed us of a supply issue with its Temperature Probes and Sensor products.
- There is one product affected:
- FKA766 – Temperature Probes and Sensors Single use non-sterile non-invasive zero heat-flux (deep forehead) temperature sensor.
- The supply issue is due to supplier manufacturing issues.
- Due to this ongoing supply issue this product is now being threshold managed as it is subject to Protect Demand Management.
Impact:
- FKA766 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- A potential indirect alternative product is available to order through our online catalogue:
- FSB85609 – Temperature Probes and Sensors Disposable Temperature sensor unit for system.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
- The supply issue is anticipated to be resolved by 19 November 2025.
Next Steps:
- Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternative and to view the product codes currently subject to Protect Demand Management.
- The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to monitor the stock situation to minimise further disruption.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
