Supply Issues KCI Medical Limited Barrier Film Products ELY038 (ICN 3483)

• The supply issue with barrier films from KCI Medical Limited has improved.
• Two products are now available to order through our online catalogue:
  • ELY039 – Barrier film foam applicator no sting sterile 3ml
  • ELY040 – Barrier film spray, no sting sterile 28ml Pump Action.
• One product remains subject to Protect Demand Management:
  • ELY038 – Barrier film foam applicator no sting sterile 1ml.
• One product is now affected in total.
• ELY038 is still available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives and for a full list of product codes subject to Protect Demand Management.
• The supply issue is still anticipated to be resolved by 31 December 2026.

• The supply issue with barrier films from KCI Medical Limited is continuing.
• One additional product is now on Protect Demand Management:
  • ELY039 – Barrier film foam applicator no sting sterile 3ml.
• One product is no longer subject to Protect Demand Management but is now suspended and unavailable to order:
  • ELY040 – Barrier film spray no sting sterile 28ml Pump Action.
• One product remains subject to Protect Demand Management:
  • ELY038 – Barrier film foam applicator no sting sterile 1ml.
• Three products are now affected in total.
• ELY038 and ELY039 are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and to see a full list of product codes subject to Protect Demand Management.
• We will continue to review the stock to minimise further disruption and we will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 31 December 2026.

Change:

• The supplier KCI Medical Limited has informed us of a supply issue with its barrier film products.
• There are two products affected:
  • ELY040 – Barrier film spray no sting sterile 28ml Pump Action
  • ELY038 – Barrier film foam applicator no sting sterile 1ml.
• KCI Medical Limited has advised it is experiencing an issue with its ERP system and it is affecting its ability to ship over to Europe.
• Due to this ongoing supply issue, these products are now being threshold managed as it is subject to Protect Demand Management.

Impact:

• ELY040 and ELY038 are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• Potential indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and to see a full list of product codes subject to Protect Demand Management.
• The supply issue is anticipated to be resolved by 31 October 2026. 

 Next Steps:

• Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
• The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• KCI Medical Limited is taking action to resolve this issue. The US distribution centre is prioritising international shipments by changing to air freight transportation of constrained products.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.