Supply Issues KCI Medical Limited Barrier Film Spray ELY040, ELY039 and ELY038 (ICN 2867)
Important Customer Notice Status Update Type Supply Disruption
Ref: 2025/2867
ICN Number: 2867
- The supply issue with Barrier Film Spray from KCI Medical Limited is continuing.
- One further product code is now subject to Protect Demand Management:
- ELY039 – Barrier film foam applicator no sting sterile 3ml.
- One product which was an affected product on ICN 2938 has been moved to this ICN and is subject to Protect Demand Management:
- ELY038 – Barrier film foam applicator no sting sterile 1ml.
- One product code remains subject to Protect Demand Management:
- ELY040 – Barrier film spray no sting sterile.
- Three product codes are now affected in total.
- ELY038, ELY039, ELY040 are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and for a full list of product codes subject to Protect Demand Management.
- We do not currently have a resolution date for the supply issue and will update this ICN as soon as we have further information.
- The supply issue with Barrier Film Spray from KCI Medical Limited is continuing.
- One product code remains subject to Protect Demand Management:
-
- ELY040 – Barrier film spray no sting sterile.
- One product code remains affected in total.
- ELY040 is still available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- Potential indirect products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives and to view the product codes currently subject to Protect Demand Management
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is anticipated to be resolved by 31 October 2025.
Change:
- The supplier KCI Medical Limited has informed us of a supply issue with its Barrier Film Spray.
- One product code is affected:
- ELY040 – Barrier film spray no sting sterile.
- The supply issue is due to increased demand due to a shortage of alternative products in the marketplace. KCI Medical does not currently have enough manufacturing capacity to meet the total increased demand.
- Due to this ongoing supply issue this product is now being threshold managed as it is subject to Protect Demand Management.
Impact:
- ELY040 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS
- Potential indirect products are available to order through our online catalogue.
- Indirect alternatives ELY562 and ELY561 are also subject to Demand Management but another alternative is available.
- See our Useful Links section to view ICN 2806 for updates on ELY562 and ELY561.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and to view the product codes currently subject to Protect Demand Management
- The supply issue is anticipated to be resolved by 30 May 2025.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.