Supply Issues Masimo Sensors FBC1362 (ICN 2932)
Important Customer Notice Status Resolved Type Supply Disruption
Ref: 2025/2932
ICN Number: 2932
- The supply issue with Sensor products from Masimo is now resolved.
- FBC1362 is now available to order through our online catalogue without restrictions.
- This ICN is now closed.
- The supply issue with Sensor and Tape/Wrap products from Masimo has improved.
- Three products are now available to order through our online catalogue:
- FBC1318, FBC1319 and FBC247.
- One product is now affected in total:
- FBC1362 – Sensor for pulse oximetry Single patient single use.
- FBC1362 is no longer suspended and is now subject to Protect Demand Management.
- FBC1362 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- Unfortunately, there are no alternatives available.
- See our Downloads ▼ section to access the product listing for further information on the affected product.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 20 June 2025.
- The supply issue with Sensor and Tape/Wrap products from Masimo has improved.
- One product is now available to order through our online catalogue:
- FBC014 – Sensor for pulse oximetry Multi patient use.
- Three products remain suspended and unavailable to order:
- FBC247 – Tape/Wrap for pulse oximetry single patient multi use
- FBC1362 – Sensor for pulse oximetry Single patient single use
- FBC1319 – Sensor for pulse oximetry Single patient multi use.
- One product remains subject to Protect Demand Management:
- FBC1318 – Sensor for pulse oximetry Single patient multi use.
- Four products are now affected in total.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and to view the product codes currently subject to Protect Demand Management.
- We will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 13 June 2025.
- The supply issue with Sensor and Tape/Wrap products from Masimo is continuing.
- One affected product which was available while our current stocks last is now suspended and unavailable to order:
- FBC014 – Sensor for pulse oximetry Multi patient use.
- One affected product which was suspended is now subject to Protect Demand Management:
- FBC1318 – Sensor for pulse oximetry Single patient multi use.
- Three products remain suspended and unavailable to order:
- FBC247 – Tape/Wrap for pulse oximetry single patient multi use
- FBC1362 – Sensor for pulse oximetry Single patient single use
- FBC1319 – Sensor for pulse oximetry Single patient multi use.
- Five product codes remain affected in total.
- FBC1318 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
- Potential indirect alternative products are available to order through our online catalogue for FBC247 and FBC014.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and to view the product codes currently subject to Protect Demand Management.
- The supply issue is still anticipated to be resolved by 8 June 2025.
- The supply issue with Sensor and Tape/Wrap products from Masimo is continuing.
- One further product code is still available to order, once the remaining stock has depleted the product will then be suspended and unavailable to order:
- FBC014 – Sensor for pulse oximetry Multi patient use.
- One further product code is now suspended and unavailable to order:
- FBC1319 – Sensor for pulse oximetry Single patient multi use.
- Three products remain suspended and unavailable to order.
- FBC247 – Tape/Wrap for pulse oximetry single patient multi use
- FBC1362 – Sensor for pulse oximetry Single patient single use
- FBC1318 – Sensor for pulse oximetry Single patient multi use.
- Five product codes are now affected in total.
- Potential indirect alternative products are available to order through our online catalogue for FBC247 and FBC014.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is still anticipated to be resolved by 8 June 2025.
- The supply issue with Sensor and Tape/Wrap products from Masimo is continuing.
- One further product code is now suspended and unavailable to order:
- FBC1318 – Sensor for pulse oximetry Single patient multi use.
- Two products remain suspended and unavailable to order:
- FBC247 – Tape/Wrap for pulse oximetry single patient multi use
- FBC1362 – Sensor for pulse oximetry Single patient single use.
- Three product codes are now affected in total.
- Potential indirect alternative products are available to order through our online catalogue for FBC247:
- FBC3970 – Tape/Wrap for pulse oximetry single patient multi use
- FBC3934 – Tape/Wrap for pulse oximetry single patient multi use
- FBC3945 – Tape/Wrap for pulse oximetry single patient multi use.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is still anticipated to be resolved by 8 June 2025.
Change:
- The supplier Masimo has informed us of a supply issue with its Sensor and Tape/Wrap products.
- There are two products affected:
- FBC247 – Tape/Wrap for pulse oximetry single patient multi use
- FBC1362 – Sensor for pulse oximetry Single patient single use.
- The supply issue is due to the supplier experiencing delivery delays because of an IT issue,
Impact:
- The affected products are currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue for FBC247:
- FBC3970 – Tape/Wrap for pulse oximetry single patient multi use
- FBC3934 – Tape/Wrap for pulse oximetry single patient multi use
- FBC3945 – Tape/Wrap for pulse oximetry single patient multi use.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 8 June 2025.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products for FBC247.
- However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.