Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Elastic Net Retention Rolls (ICN 3461)
Important Customer Notice Status Update Type Supply Disruption
Ref: 2026/3461
ICN Number: 3461
- The supplier Mediq Healthcare UK Ltd has advised NHS Supply Chain that its manufacturer, FRA Production S.p.A., has entered administration and expects to cease production of Surgifix bandage elastic net retention rolls by October 2026.
- NHS Supply Chain will look to secure any remaining stock that may be available and will then make the remaining products from this range available whilst stocks last.
- Two product codes are delisted and unavailable to order from our online catalogue:
- EGT001 – Bandage elastic net retention 25m roll Size 0.5 – fingers and toes
- EGT541 – Bandage elastic net retention 25m roll Size 4 – childs limb adult foot.
- Three further product codes are now available while stocks last. Once depleted, they will no longer be available to order:
- EGT543 – Bandage elastic net retention 25m roll – Size 5 – adult limb
- EGT002 – Bandage elastic net retention 25m roll – Size 8 – large pelvis and chest
- EGT535 – Bandage elastic net retention 25m roll Size 1 – fingers and toes.
- One previously affected product is now available while stocks last. Once depleted, it will no longer be available to order:
- EGT545 – Bandage elastic net retention 25m roll Size 5.5 – thigh.
- Five products that are currently suspended are now available while stocks last. Once depleted, they will no longer be available to order:
- EGT537 – Bandage elastic net retention 25m roll Size 2 – childs hand
- EGT539 – Bandage elastic net retention 25m roll Size 3 – childs limb adult hand
- EGT549 – Bandage elastic net retention 25m roll Size 7 – medium pelvis and chest
- EIJ389 – Bandage elastic net retention 25m roll – Size 9
- EGT547 – Bandage elastic net retention 25m roll Size 6 – small pelvis and chest.
- Nine product codes are affected in total.
- Potential indirect alternative products are available to order through our online catalogue for the affected products.
- Customers are asked to check these alternatives carefully. Due to the market dominance of the Surgifix range, like-for-like alternatives are not readily available and there are significant differences in the products being offered as alternatives including different sizing methodologies and materials.
- The most common attribute from Surgifix is to secure primary dressings. The alternatives listed are products that achieve a similar effect although are not tubular net bandages; alternative products that may also be considered include tubular elastic bandages or elastic net bandages.
- NHS Supply Chain is actively engaging with suppliers to identify replacement products at the earliest opportunity; our current expected timelines are that replacement products will be available by the end of October 2026.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will update this ICN as soon as we have further information.
- The supply issue with Surgifix bandage elastic net retention rolls is continuing.
- One product is no longer suspended and is now available to order through our online catalogue:
- EGT545 – Bandage elastic net retention 25m roll Size 5.5 – thigh.
- One further product is now suspended and unavailable to order:
- EGT547- Bandage elastic net retention 25m roll size 6- small pelvis and chest.
- Four products remain suspended and unavailable to order:
- EGT537 – Bandage elastic net retention 25m roll Size 2 – childs hand
- EGT539 – Bandage elastic net retention 25m roll Size 3 – childs limb adult hand
- EGT549 – Bandage elastic net retention 25m roll Size 7 – medium pelvis and chest
- EIJ389 – Bandage elastic net retention 25m roll Size 9.
- Five products are affected in total.
- Potential indirect alternative products are available to order through our online catalogue.
- However, some of these products may also be subject to intermittent supply.
- We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is still anticipated to be resolved by 31 October 2026.
Change:
- The supplier Mediq Healthcare UK Ltd has informed us of a supply issue with its Surgifix bandage elastic net retention rolls.
- There are five product codes affected:
- EGT537 – Bandage elastic net retention 25m roll Size 2 – childs hand
- EGT539 – Bandage elastic net retention 25m roll Size 3 – childs limb adult hand
- EGT545 – Bandage elastic net retention 25m roll Size 5.5 – thigh
- EGT549 – Bandage elastic net retention 25m roll Size 7 – medium pelvis and chest
- EIJ389 – Bandage elastic net retention 25m roll Size 9.
- The supply issue is due to supplier manufacturing issues.
- The supplier is currently working with its manufacturer to understand the root cause of the issue and a full recovery plan.
Impact:
- The affected products are currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- However, some of these products may also be subject to intermittent supply.
- We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 31 October 2026.
Next Steps:
- Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
- Due to limited availability in this market, some alternative products may differ from the original products. Customers are advised to review the available options carefully.
- The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
