Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Elastic Net Retention Rolls (ICN 3461)

• The supply issue with Surgifix bandage elastic net retention rolls is continuing.
• One product is no longer suspended and is now available to order through our online catalogue:
  • EGT545 – Bandage elastic net retention 25m roll Size 5.5 – thigh.
• One further product is now suspended and unavailable to order:
  • EGT547- Bandage elastic net retention 25m roll size 6- small pelvis and chest.
• Four products remain suspended and unavailable to order:
  • EGT537 – Bandage elastic net retention 25m roll Size 2 – childs hand
  • EGT539 – Bandage elastic net retention 25m roll Size 3 – childs limb adult hand
  • EGT549 – Bandage elastic net retention 25m roll Size 7 – medium pelvis and chest
  • EIJ389 – Bandage elastic net retention 25m roll Size 9.
• Five products are affected in total.
• Potential indirect alternative products are available to order through our online catalogue.
• However, some of these products may also be subject to intermittent supply.
• We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is still anticipated to be resolved by 31 October 2026.

Change:

• The supplier Mediq Healthcare UK Ltd has informed us of a supply issue with its Surgifix bandage elastic net retention rolls.
• There are five product codes affected:
  • EGT537 – Bandage elastic net retention 25m roll Size 2 – childs hand
  • EGT539 – Bandage elastic net retention 25m roll Size 3 – childs limb adult hand
  • EGT545 – Bandage elastic net retention 25m roll Size 5.5 – thigh
  • EGT549 – Bandage elastic net retention 25m roll Size 7 – medium pelvis and chest
  • EIJ389 – Bandage elastic net retention 25m roll Size 9.
• The supply issue is due to supplier manufacturing issues.
• The supplier is currently working with its manufacturer to understand the root cause of the issue and a full recovery plan.

Impact:

• The affected products are currently suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue.
• However, some of these products may also be subject to intermittent supply.
• We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 31 October 2026.

Next Steps:

• Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
• Due to limited availability in this market, some alternative products may differ from the original products. Customers are advised to review the available options carefully.
• The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.