Supply Issues Mediq Healthcare UK Ltd Woundcare Pack EVX617 (ICN 3048)

• The supply issue with Woundcare Packs from Mediq Healthcare UK Limited is now resolved.
• EVX617 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Woundcare Packs from Mediq Healthcare UK Limited is continuing.
• One product remains affected in total:
  • EVX617 – Woundcare Pack.
• EVX617 remains suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• The supply issue is now anticipated to be resolved by 10 October 2025.

• The supply issue with Woundcare Packs from Mediq Healthcare UK Limited is continuing.
• One product remains affected in total:
  • EVX617 – Woundcare Pack.
• EVX617 remains suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• The supply issue is now anticipated to be resolved by 3 October 2025.

• The supply issue with Woundcare Packs from Mediq Healthcare UK Ltd is continuing.
• One product remains affected in total:
  • EVX617 – Woundcare Pack.
• The affected product is no longer subject to Protect Demand Management and is now suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is now anticipated to be resolved by 22 September 2025.

Change:

• The supplier Mediq Healthcare UK Limited has informed us of a supply issue with its Woundcare Pack.
• One product code is affected:
  • EVX617 – Woundcare Pack.
• The supply issue is due to supplier manufacturing issues.
• Due to this ongoing supply issue this product is now being threshold managed as it is subject to Protect Demand Management.

Impact:

• The affected product is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• Potential indirect alternative products are available to order through our online catalogue:
  • EHC3512 – Woundcare Pack Medium with Gloves
  • EVS86519 – Woundcare pack National Option 1.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives and for a full list of codes subject to Protect Demand Management.
• The supply issue is anticipated to be resolved by 15 September 2025.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternatives.  
• Both indirect alternatives are eDirect rather than stocked products, so pack size should be considered.
• The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.