Supply Issues MicroVention Temporary Warehouse Closure eDirect Products (ICN 2884)
Important Customer Notice Status Resolved Type Supply Disruption
Ref: 2025/2884
ICN Number: 2884
- The supply issues with eDirect products from MicroVention due to their temporary warehouse closure is now resolved.
- MicroVention were undertaking a project to comply with the new Medical Device Regulations (MDR).
- All non-stocked products are now available to order through our online catalogue.
- This ICN is now closed.
Change:
- The supplier MicroVention has informed us that they are undertaking a project to comply with the new Medical Device Regulations (MDR).
- Due to this project, there will be a temporary pause to the supply of non-stocked products from MicroVention, due to warehouse closure.
- There are 517 product codes affected.
Impact:
- All orders should be raised before 26 March 2025 to avoid the period of closure considering lead times.
- Extended lead times will be applied to orders placed for any impacted products between 27 March 2025 and 7 April 2025.
- MicroVention will begin to fulfil orders placed during the closure period week commencing 7 April 2025.
- Stocked lines can be ordered as normal.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes.
- Some products are only visible to certain customers.
- The supply issue is anticipated to be resolved by 7 April 2025.
Next Steps:
- Customers are advised to log into our website to view the product listing for further information on the affected product codes.
- We will update the ICN when we have further information.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.