Supply Issues Pasante Healthcare Non-Sterile Lubricants FTM221 (ICN 3321)
Important Customer Notice Status Update Type Supply Disruption
Ref: 2026/3321
ICN Number: 3321
- The supply issue with non-sterile lubricants from Pasante Healthcare has improved.
- FTM219 is now available to order through our online catalogue.
- FTM221 remains suspended and unavailable to order.
- One product code is now affected in total.
- Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
- See our Downloads ▼ section to access the product listing for further information on the affected product code.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 12 June 2026.
Change:
- The supplier Pasante Healthcare has informed us of a supply issue with its non-sterile lubricant products.
- There are two product codes affected:
- FTM221 – Non sterile lubricant Light – Clear Lubricant (144 pack of 5ml sachets)
- FTM219 – Non sterile lubricant Light – Clear Lubricant (500 pack of 10ml Sachets).
- The supply issue is due to delivery delays.
Impact:
- All the affected product codes are currently unavailable.
- Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes.
- The supply issue is anticipated to be resolved by 29 May 2026.
Next Steps:
- Customers are advised to log into our website to view the product listing for further information on the affected product codes.
- We will update the ICN when we have further information.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
