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Supply Issues Procotech Limited Continence Care Wipe VJT566 (ICN 3163)

Important Customer Notice Status New Type Supply Disruption

Ref: 2025/3163 ICN Number: 3163

Change:

  • The supplier Procotech Limited has informed us of a supply issue with its Continence Care Wipe.
  • There is one product affected:
    • VJT566 – Wipe Patient Wet, Continence care 3% dimethicone 100gsm 200 x 300mm 10 wipes per pack.
  • The supply issue is due to increased demand and lead times.

Impact:

  • VJT566 is currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
    • VJT520 – Wipe Patient Wet, Continence care 4% dimethicone 65gsm 200 x 300mm 8 wipes per pack
    • VJT553 – Wipe Patient Wet, Continence care 4% dimethicone 60gsm 220 x 300mm 25 wipes per pack
    • VEP85005 – Wipe Patient Wet, Continence care 3% dimethicone 45gsm 210 x 200mm
    • VJT565 – Wipe Patient Wet, Continence care 3% dimethicone 100gsm 200 x 300mm 25 wipes per pack.
  • Our online catalogue is in the process of being updated with the alternatives listed.
  • The supply issue is anticipated to be resolved by 30 January 2026.

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternatives.
  • We will update the ICN when we have further information.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Download our publications ▼

  • 3163 Procotech Product Listing with Alternatives 28 November 2025

    An Excel file showing the product listing with alternatives for ICN 3163.
    Login to view the downloads