Supply Issues Procotech Limited Continence Care Wipe VJT566 (ICN 3163)

• The supply issue with continence care wipes from Procotech Limited is now resolved.
• VJT566 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Continence Care Wipes from Procotech Limited is continuing.
• One product remains suspended and unavailable to order:
  • VJT566 – Wipe Patient Wet, Continence care 3% dimethicone 100gsm 200 x 300mm 10 wipes per pack.
• One product remains affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• We will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 24 April 2026.

Change:

• The supplier Procotech Limited has informed us of a supply issue with its Continence Care Wipe.
• There is one product affected:
  • VJT566 – Wipe Patient Wet, Continence care 3% dimethicone 100gsm 200 x 300mm 10 wipes per pack.
• The supply issue is due to increased demand and lead times.

Impact:

• VJT566 is currently suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue:
• • VJT520 – Wipe Patient Wet, Continence care 4% dimethicone 65gsm 200 x 300mm 8 wipes per pack
  • VJT553 – Wipe Patient Wet, Continence care 4% dimethicone 60gsm 220 x 300mm 25 wipes per pack
  • VEP85005 – Wipe Patient Wet, Continence care 3% dimethicone 45gsm 210 x 200mm
  • VJT565 – Wipe Patient Wet, Continence care 3% dimethicone 100gsm 200 x 300mm 25 wipes per pack.
• Our online catalogue is in the process of being updated with the alternatives listed.
• The supply issue is anticipated to be resolved by 30 January 2026.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternatives.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.