Supply Issues PTP Healthcare Ltd Patient Grooming Products MTF85008 (ICN 2899)

• The supply issue with Patient Grooming products from PTP Healthcare Ltd is now resolved.
• MTF85008 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Patient Grooming products from PTP Healthcare Ltd has improved.
• One product is now available to order through our online catalogue:
  • MTB85001 – Narrow tooth comb.
• One product remains suspended and unavailable to order:
  • MTF85008 – Wide tooth comb.
• One product remains affected in total.
• MTB85001 is the alternative product for MTF85008.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• The supply issue is now anticipated to be resolved by 8 August 2025.

Change:

• The supplier PTP Healthcare Ltd has informed us of a supply issue with its Patient Grooming products.
• Two product codes are affected:
  • MTB85001 – Narrow tooth comb
  • MTF85008 – Wide tooth comb.
• The supply issue is due to increased demand and lead times.

Impact:          

• MTB85001 is currently available to order, once the remaining stock has depleted the product will then be suspended and unavailable to order.
• MTF85008 is currently suspended and unavailable to order.
• Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• The supply issue is anticipated to be resolved by 14 July 2025.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product codes.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.