Supply Issues Serchem Ltd Instrument Decontamination and Accessories (ICN 2866)

• The supply issue with products on our Instrument Decontamination and Accessories framework from Serchem Ltd is now resolved.
• The system changeover has been completed.
• All product codes are now available to order through our online catalogue.
• This ICN is now closed.

Change:

• The supplier Serchem Ltd has informed us of a supply issue due to a system changeover with its products supplied on the Instrument Decontamination and Accessories framework.
• There are 55 product codes affected.
• The supply issue is due to a known system changeover that will impact deliveries of products from 27 March to 1 April 2025.
• Please note, this does not impact any products supplied on our stocked route.

Impact:    

• The last date Sercham Ltd will be shipping orders before the system changeover is 26 March 2025.
• Shipping will recommence from 1 April 2025.
• Any orders placed during the closure will be delayed until after the supplier’s system changeover has been completed.
• Customers are advised to review current inventory levels, place any necessary orders well in advance of the processing downtime and ensure adequate stock levels are maintained to cover needs during this brief transition.
• Unfortunately, there are no alternatives for these products.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• The supply issue is anticipated to be resolved by 1 April 2025.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product codes.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.