Supply Issues Stryker Cyber Attack (ICN 3289)

Situation overview:

• Stryker is experiencing a global network disruption to its IT systems as a result of a cyber-attack. Their teams are working rapidly to understand the impact of the attack.
• NHS Supply Chain has set up an incident team to manage this disruption and is collaborating with NHS England and the Department for Health and Social Care, who have engaged with the National Supply Disruption Response (NSDR) team, to formulate a system wide response.

Impact:

• We are working with Stryker to understand and assess the impact.
• The cyber-attack has affected all of Stryker’s systems so they cannot receive orders direct or via NHS Supply Chain.
• Our teams are working to identify potential alternative solutions across a number of category areas to minimise disruption to the NHS.
• Due to the incident the following stocked Stryker products will be subject to Control Demand Management and can only be ordered by submitting an escalation form:
  • FDJ3862 – Defibrillator Electrode Edge Adult
  • FDJ609 – Automated Defibrillator Life Pack
  • FDJ610 – Automated Defibrillator Life Pack
  • FDJ611 – Automated Defibrillator Life Pack
  • FPA663 – Oral Swab Sodium Bicarbonate
  • FPA664 – Oral Swab Untreated.
• Unfortunately, most of the demand managed products are alternatives for each other. A detailed product listing will follow.

Next steps:

• Check this ICN regularly for the latest updates.
• See our Downloads ▼ section to obtain an escalation form.
• Items subject to Control Demand Management can only be ordered by submitting an escalation form to our Customer Services Team via coreadminsupport@supplychain.nhs.uk
• See our Useful Links section for customer updates from Stryker.