Supply Issues Terumo UK Ltd Hydropearl Embolic Agent Products (ICN 1258)

• The supply issue with Hydropearl Embolic Agent products from Terumo UK Ltd is now resolved.
• This ICN is now closed.

• The supply issue with Hydropearl Embolic Agent Products from Terumo UK Ltd is continuing.
• Two products remain subject to intermittent supply:
  • FRY010 – Embolic Agent
  • FRW904 – Embolic Device.
• Two products remain affected in total.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• We do not currently have a resolution date; we will update this ICN by 29 November 2025.

• The supply issue with Hydropearl Embolic Agent Products from Terumo UK Ltd is continuing.
• Two products remain subject to intermittent supply:
  • FRY010 – Embolic Agent
  • FRW904 – Embolic Device.
• Two products remain affected in total.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• We do not currently have a resolution date, we will update this ICN by 8 September 2025.

• The supply issue with Hydropearl Embolic Agent Products from Terumo UK Ltd has improved.
• Two product codes are now available to order through our online catalogue:
  • FRY009.
  • FRW903.
• Two product codes remain subject to intermittent supply:
  • FRY010.
  • FRW904.
• Two product codes remain affected in total.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• The anticipated resolution date is unknown, but this ICN will be updated by 4 August 2025.

• The supply issue with Hydropearl Embolic Agent products from Turumo UK Ltd is continuing.
• Four product codes remain subject to intermittent supply:
  • FRY009, FRW903, FRY010 and FRW904.
• Four product codes remain affected in total.
• Unfortunately, we are unable to list alternatives due to the complex clinical nature of the product and size variants, but the alternative brands are as follows:
  • Boston Scientific – Embozene
  • Boston Scientific – Tandem
  • Terumo – LifePearl
  • Merit Medical – Embosphere
  • Merit Medical – Embogold.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• Customers are advised to contact their local Terumo Account Manager who may be able to support with updates to this supply issue.
• The supply issue is now anticipated to be resolved by 30 April 2025.

• The supply issue with Hydropearl Embolic Agent products from Turumo UK Ltd is continuing.
• Four product codes remain subject to intermittent supply:
  • FRY009, FRW903, FRY010 and FRW904.
• Four product codes remain affected in total.
• Unfortunately, we are unable to list alternatives for these products due to the complex clinical nature of the product and size variants, but the alternative brands are as follows:
  • Boston Scientific – Embozene
  • Boston Scientific – Tandem
  • Terumo – life pearl
  • Merit Medical – Embosphere
  • Merit Medical – Embogold.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• Customers are advised to contact their local Terumo Account Manager who may be able to support with updates to this supply issue.
• The supply issue is anticipated to be resolved by 31 January 2025.

• The supply issue of Hydropearl Embolic Agent from Turumo UK Ltd is improving.
• Eight product codes are now available to order through our online catalogue:
  • FRY013, FRW907, FRY012, FRW906, FRY011, FRW905, FRY014 and FRW908.
• Four product codes remain subject to intermittent supply.
  • FRY009, FRW903, FRY010 and FRW904.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes.
• The supplier has advised the supply issue may not be resolved until 2 December 2024.
• Customers are advised to contact their local Terumo Account manager who may be able to support with updates.
• If you have any further questions, please contact your local NHS Supply Chain Customer Service Relationship Manager or Customer Services Advisor.

• The supplier Terumo has informed us the supply issue is ongoing.
• The supply issue is now anticipated to be resolved by 31 December 2023.
• See our Downloads ▼ section to refer to the product listing for further information on the affected product codes and potential alternatives.

• The supplier Terumo has informed us the supply issue is ongoing.
• The supply issue is now anticipated to be resolved by 3 April 2023.
• See our Downloads ▼ section to refer to the product listing for further information on the affected product codes and potential alternatives.

• The supplier Terumo has informed us that the supply issue with its Hydropearl Embolic Agent Products is still ongoing.
• The anticipated resolution date is now expected to be 31 May 2022.
• Unfortunately, we are unable to list alternatives due to the complex clinical nature of the product and size variants, but the alternative brands are as follows:
  • Boston Scientific – Embozene
  • Boston Scientific – Tandem
  • Terumo – life pearl
  • Merit Medical – Embosphere
  • Merit Medical – Embogold.
• See our Downloads ▼ section to refer to the product listing below for further information on the affected product codes.
• Customers are advised to log into our website to view the potential indirect/direct alternative products.
• Customers are advised to contact their local Terumo Account Manager who may be able to support with updates to this temporary supply issue.
• If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Change:

• The supplier Terumo has informed us of a temporary supply issue with its Hydropearl Embolic Agent Products.
• There are 12 product codes affected.
• The supply issue is due to some production batches not reaching some of the quality requirements.

Impact:          

• The affected product codes are unavailable to order.
• Unfortunately, we are unable to list alternatives due to the complex clinical nature of the product and size variants, but the alternative brands are as follows:
  • Boston Scientific – Embozene
  • Boston Scientific – Tandem
  • Terumo – life pearl
  • Merit Medical – Embosphere
  • Merit Medical – Embogold.
• See our Downloads ▼ section to refer to the product listing below for further information on the affected product codes.
• The temporary Supply Issue is anticipated to have full product availability by January 2022.
• The supplier has advised they will be unable to supply the Hydropearl to the customers in the coming months but as soon as capacity is restored, the customers will be contacted

Next Steps:               

• Customers are advised to log into our website to view the potential indirect/direct alternative products.
• Customers are advised to contact their local Terumo Account Manager who may be able to support with updates to this temporary supply issue.
• If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.