Supply Issues Unisurge International Ltd Cotton Wool Balls ENU033 (ICN 3262)

• The supply issue with cotton wool balls from Unisurge International Ltd is now resolved.
• ENU033 is now available to order through our online catalogue.
• This ICN is now closed.

Change:

• The supplier Unisurge International Ltd has informed us of a supply issue with its Cotton Wool Balls.
• There is one product code affected:
  • ENU033 – Balls cotton wool absorbent BP sterile 40 packs of 5 large balls 0.80gm.
• The supplier has advised the supply issues are due to increased customer demand.
• Due to this ongoing supply issue this product is now being threshold managed as it is subject to Protect Demand Management.

Impact:

• The affected product is still available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• Potential indirect alternative products are available to order through our online catalogue:
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is anticipated to be resolved by 24 April 2026.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternatives.  
• The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.