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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Important Customer Notice Status Update Type Supply Disruption

Ref: 2025/2827 ICN Number: 2827

  • The supply issue with the alternative for delisted product FTP000 has now been resolved:
    • FBF85155 – 30ml plastic medicine pot supplied by Praxis is now available to order through our online catalogue.
  • However, if any product concerns arise, please notify us via our product complaints route.
  • See our Useful Links section to submit a product complaint form.
  • Four affected Unisurge product codes remain subject to Protect Demand Management and are available while stocks last before being delisted from our online catalogue:
    • FSW516, FTD090, MRA144 and MRA145.
  • Four affected Unisurge product codes are available whilst our remaining stocks last:
    • FSL723, FTP096, FBF85172 and FSW517.
  • Nine affected Unisurge product codes have been delisted and are no longer available:
    • FSL2040, FTP000, FBF85034, FSL2202, FSL2212, FSL2229, FSL2041, FTA157 and FSL85046.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We do not currently have a resolution date for the supply issue.
  • We will update this ICN as soon as we have further information.

Download our publications ▼

  • 2827 Unisurge Product Listing with Alternatives 9 June 2025

    An Excel file showing the product listing with alternatives for ICN 2827.
    Login to view the downloads
  • 2827 Medical Hollowware Customer Webinar 11 February 2025

    A PDF file showing the medical hollowware customer webinar for ICN 2827.
    Login to view the downloads
  • Control and Protect Demand Managed Product Matrix

    An Excel file detailing the products currently subject to Control and Protect Demand Management. This is updated weekly.
    Login to view the downloads