Supply Issues Unisurge International Ltd Non-Woven Balls ENF008 (ICN 3444)

• The supply issue with medium non-woven non-sterile balls from Unisurge International is now resolved.
• ENF008 is now available to order through our online catalogue without restrictions.
• This ICN is now closed.

• The supply issue with medium non-woven non-sterile balls from Unisurge International is continuing.
• One product remains subject to Protect Demand Management:
  • ENF008 – Balls non-woven Medium non-sterile pack of 100 balls.
• One product remains affected in total.
• ENF008 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• A potential indirect alternative product is available to order through our online catalogue for the affected product.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 27 November 2026.

Change:

• The supplier Unisurge International Ltd has informed us of a supply issue with its medium non-woven non-sterile balls.
• There is one product code affected:
  • ENF008 – Balls non-woven Medium non-sterile pack of 100 balls.
• The supply issue is due to increased demand caused by an alternative product being out of stock. Additional stock is currently being manufactured.
• Due to this ongoing supply issue this product is now being threshold managed as it is subject to Protect Demand Management.

Impact:

• The affected product is still available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
• A potential indirect alternative product is available to order through our online catalogue:
  • ENU85004 – Balls non-woven 3.6 cm medium pack of 100.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• The supply issue is anticipated to be resolved by 30 October 2026.

Next Steps:               

• Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternative.
• The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.