Supply Issues Vernacare International Ltd Cotton Wool Balls ENU031 (ICN 2857)

• The supply issue with Cotton Wool Balls from Vernacare International Ltd is now resolved.
• ENU031 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Cotton Wool Balls from Vernacare International Ltd is continuing.
• One product code remains affected in total:
  • ENU031 – Balls cotton wool absorbent nonsterile Large minimum of 0.80gm.
• The affected product code is suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is now anticipated to be resolved by 25 April 2025.

Change:

• The supplier Vernacare International Limited has informed us of a supply issue with its Cotton Wool Ball products.
• One product code is affected:
  • ENU031 – Balls cotton wool absorbent nonsterile Large minimum of 0.80gm.
• The supply issue is due to raw material shortage; the supplier is experiencing delays in receiving material to manufacture this product.

Impact:

• The affected product is available to order, once the remaining stock has depleted the product will then be suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is anticipated to be resolved by 2 April 2025.

Next Steps:              

• Customers are advised to log into our website to view the potential indirect alternative products.
• The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.