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Supply Issues Zoll Medical UK Ltd OneStep Defibrillation Pads (ICN 3351)

Important Customer Notice Status New Type Supply Disruption

Ref: 2026/3351 ICN Number: 3351

Change:

  • The supplier Zoll Medical UK Ltd has informed us of a supply issue with its OneStep defibrillation pads.
  • There are seven product codes affected:
    • FDJ1722 – OneStep paediatric electrodes for R Series defibrillator
    • FDJ1736 – Adult pads (R series & AED Pro) ZOLL OneStep (CPR Feedback) AA GC
    • FDJ1737 – Paediatric pads (R series & AED Pro) ZOLL OneStep GC – Box of 8
    • FDJ2107 – One Step Basic Green Connector compatible with our R Series – AED Pro – AED3 Defibs
    • FDJ442 – OneStep resuscitation electrode
    • FDJ444 – OneStep CPR electrode (AA) 8 per case
    • FDJ8385 – One step Electrode Pediatric with CPR.
  • The supply issue is due to raw material shortage.

Impact:          

  • The affected product codes are currently subject to intermittent supply.
  • There are potential indirect alternatives for most of the products. These products are available to order through our online catalogue.
  • Please note, these products are not direct alternatives. They differ in clinical practice and intended use, please contact Zoll for further advice to ensure appropriate selection and application.
  • Zoll are currently preparing an alternative guidance document, this will be added to this ICN as soon as we have received it and updates will be made to the product listing as soon as possible.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We do not currently have a resolution date for the supply issue, but will update this ICN week commencing 15 June 2026.

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
  • The supplier recommends customers contact them directly for advice in regard to suitable alternatives.
  • The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

 

Download our publications ▼

  • 3351 Zoll Medical Product Listing with Alternatives 2 June 2026

    An Excel file showing the product listing with alternatives for ICN 3351.
    Login to view the downloads