Supply Issues Zoll Medical UK Ltd OneStep Defibrillation Pads Multiple Products (ICN 3351)

• The supply issue with Onestep defibrillation pads from Zoll Medical UK Ltd is continuing.
• Eight products remain subject to intermittent supply:
  • FDJ424, FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Potential indirect alternative products are available to order through our online catalogue for the affected products accept FDJ1722.
• Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
• Full resolution remains currently expected by 31 December 2026. However, we are working closely with Zoll to reduce this timescale and are holding weekly meetings to review recovery plans, monitor progress, and drive an earlier resolution where possible.
• The next update is now expected by 6 November 2026.

• The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.
• Eight products remain subject to intermittent supply:
  • FDJ424, FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Potential indirect alternative products are available to order through our online catalogue for the affected products.
• Full resolution is currently expected by 31 December 2026. However, we are working closely with Zoll to reduce this timescale and are holding weekly meetings to review recovery plans, monitor progress, and drive an earlier resolution where possible.
• The next update is expected in the week commencing 21 September 2026.

• The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.
• Six product codes will be amended to a 40 day lead time by 24 July 2026:
  • FDJ2107, FDJ1736, FDJ1737, FDJ424, FDJ442 and FDJ444.
• Eight products remain subject to intermittent supply:
  • FDJ424, FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Eight product codes remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products.
• Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
• Full resolution is currently expected by 31 December 2026. However, we are working closely with Zoll to reduce this timescale and are holding weekly meetings to review recovery plans, monitor progress, and drive an earlier resolution where possible.
• The next update is expected in the week commencing 17 August 2026.

• The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.
• Eight products remain affected and are subject to intermittent supply:
  • FDJ424, FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Potential indirect alternative products are available to order through our online catalogue for the affected products.
• We do not currently have a resolution date for the supply issue, but we will update this ICN as soon as we have further information. The next update is expected by 24 July 2026.

• The supply issue with onestep defibrillation pads from Zoll Medical UK Ltd is continuing.
• FDJ1736, FDJ2107, and FDJ424 previously had no listed alternatives. Zoll has now introduced a new product code that can be used as an alternative for these items. However, customers using an AED Pro or AED 3 device must contact their local Zoll representative before using the newly listed alternative:
  • FBH85027 – Defibrillation Device Pad/Paddles – multifunction electrode and green connector  – For use with AED Plus R Series X Series.
• The product listing has been updated to reflect the new alternative.
• Eight products remain subject to intermittent supply:
  • FDJ424, FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Eight product codes remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products.
• However, as the market is currently disrupted and supply conditions may change rapidly, the alternatives offered could also experience temporary shortages. In this case, customers are advised to contact Zoll customer service by telephone: 01928 241 700.
• See our Downloads ▼ section to access the updated customer letter, the alternative guide from Zoll Medical UK and product listing for further information on the affected product codes and potential alternatives.
• We do not currently have a resolution date for the supply issue.
• The next update is expected in the week commencing 6 July 2026.

• The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.
• Eight affected product codes are now subject to intermittent supply:
  • FDJ424, FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Eight product codes remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products.
• However, as the market is currently disrupted and supply conditions may change rapidly, the alternatives offered could also experience temporary shortages. In this case, customers are advised to contact Zoll Customer Service by telephone: +44 (0)1928 241 700.
• See our Downloads ▼ section to access customer letter and alternative guide from Zoll Medical UK dated 22 June 2026.
• We do not currently have a resolution date for the supply issue. The next update is expected week commencing 6 July 2026.

• The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.
• One further product code is now subject to intermittent supply:
  • FDJ424 – Defibrillation Device Pad/Paddles CPR stat padz.
• Seven affected product codes are now unavailable to order:
  • FDJ1722, FDJ1736, FDJ1737, FDJ2107, FDJ442, FDJ444 and FDJ8385.
• Eight product codes are now affected in total.
• The supplier recommends customers contact them directly for advice regarding suitable alternatives.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We do not currently have a resolution date for the supply issue.  We will update this ICN week commencing 22 June 2026.

Change:

• The supplier Zoll Medical UK Ltd has informed us of a supply issue with its OneStep defibrillation pads.
• There are seven product codes affected:
  • FDJ1722 – OneStep paediatric electrodes for R Series defibrillator
  • FDJ1736 – Adult pads (R series & AED Pro) ZOLL OneStep (CPR Feedback) AA GC
  • FDJ1737 – Paediatric pads (R series & AED Pro) ZOLL OneStep GC – Box of 8
  • FDJ2107 – One Step Basic Green Connector compatible with our R Series – AED Pro – AED3 Defibs
  • FDJ442 – OneStep resuscitation electrode
  • FDJ444 – OneStep CPR electrode (AA) 8 per case
  • FDJ8385 – One step Electrode Pediatric with CPR.
• The supply issue is due to raw material shortage.

Impact:          

• The affected product codes are currently subject to intermittent supply.
• There are potential indirect alternatives for most of the products. These products are available to order through our online catalogue.
• Please note, these products are not direct alternatives. They differ in clinical practice and intended use, please contact Zoll for further advice to ensure appropriate selection and application.
• Zoll are currently preparing an alternative guidance document, this will be added to this ICN as soon as we have received it and updates will be made to the product listing as soon as possible.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We do not currently have a resolution date for the supply issue, but will update this ICN week commencing 15 June 2026.

Next Steps:              

• Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
• The supplier recommends customers contact them directly for advice in regard to suitable alternatives.
• The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.