Supply Issues KCI Medical Limited Multiple Products Across Various Frameworks (ICN 3098)

Change:

• KCI Medical Limited has reported a supply disruption due to shipping delays caused by a warehouse move, potentially affecting multiple products supplied via our online catalogue.
• As soon as we have further information on the affected products they will be detailed in future updates to this ICN.
• KCI Medical Limited have advised that the delays stem from their ongoing separation from 3M and the relocation of operations from their Jüchen warehouse to a new facility in Zülpich, Germany.
• Although the UK transition began in July 2025, unforeseen challenges prompted a temporary return to the Jüchen site to reduce customer impact.

Next Steps:

• See our Downloads ▼ section to access the customer letter.
• The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.