Commercial Business Partner

Job Title                     Commercial Business Partner

Function:                   Commercial

Location:                    Wakefield/Hybrid

Contract type:           Permanent

Salary:                        £46,524 with potential to rise to £54,735 over 3 years

Closing Date:            Tuesday 3^rd February 2026

NHS Supply Chain currently has an opportunity for a Commercial Business Partner within our Commercial Team to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives.

We are seeking a strategic and experienced Commercial Business Partner who will be supporting the Diagnostics category to oversee the reconciliation of circa £25m of Additional income (AI) annually.  They will support robust governance and approval processes requiring continuous process improvement. Serving as the subject matter expert and primary contact for the OEC and CPQ systems used within Diagnostics for end-to-end ordering, including the creation of AI reconciliation and customer savings.  This responsibility also extends into other areas of Commercial where direct URNs are issued.

Delivering contract management process improvements e.g. access agreement standardisation and automation, direct sales capture, management fee invoicing, and financial reconciliation automation. Supporting the development and ongoing monitoring of supplier KPI toolkits aligned to the requirements of the Procurement Act (2023).  

Every day you will …

• Be accountable for all performance related matters within the respective Categories.
• Drive the creation, implementation, monitoring (and remediation as required) of OSGM and KPIs metrics within Commercial. 
• Intervene and improve organisational and team delivery through robust performance improvement planning and implementation. 
• Drive individual contractual / framework performance to ensure the commitments made in category and sourcing strategies are achieved (and exceeded where possible). 
• Utilise SMART operational metrics and performance reporting including assurance around governance and compliance processes.
• Lead benchmarking of all commercial activities against equivalent organisations to identify areas of improvement and better ways of doing things. 
• Manage a team of three whilst acting as business partner to develop output that fully supports category growth and improvement across our key financial and operational metrics

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: 

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts. 

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. 

What skills will help you thrive in this role?

• A minimum of five years’ experience working as a Commercial Business Partner.
• Contract management knowledge, including access agreements, management fee invoicing, direct sales capture, and framework/contract performance management.
• Strong understanding of commercial governance, including assurance, compliance, and audit requirements.
• The ability to analyse and interpret commercial metrics, performance data, and cost–benefit outcomes.
• Experience in automation and digital process improvement, reducing manual workload and minimising errors.
• Ability to oversee and drive category-level performance, ensuring KPIs and OSGM metrics are achieved or exceeded.
• Strong stakeholder management skills with the ability to influence and inform senior stakeholders.
• Previous experience of managing a team, setting objectives and performance management.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.

We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.