IHS Partner Manager

Job Title: Partner Manager

Function: In Hospital Services

Location: Nottingham

Contract type: Permanent

Salary: £46,524 per annum with potential to rise to £54,735 over 3 years

Closing Date: 30th April 2026

NHS Supply Chain currently has an opportunity for a to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

Our In Hospital Services team works across all departments within a hospital following the supply chain from procurement to the frontline staff delivering patient care. We are fully aligned with Scan4Safety and the use of GS1 standards across the NHS working closely with partners such as national NHS bodies and best in class IT providers.

The Scan4Safety team os focused on working with trusts and NHS partners to deliver Scan4Safety benefits fromt the use of IMS

Every day you will … 

• Be responsible for the overarching relationship with the IMS partners to maximize value and mitigate risk over the full relationship life cycle. The role holder will be responsible for SLA reviews and QBRs.
• Support the commercial manager and digital lead in delivery of the Scan4Safety commercial and digital agendas
• Provide  holistic representation of all IMS providers in national initiatives commercially and technically.
• Be a technical subject matter expert in engagement between NHS Trusts and technical partners, and between NHS Supply Chain and central bodies such as NHS England

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. 
• 27 days holiday plus bank holidays
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• To establish and maintain the relationships and service quality, the critical skills are –
  • Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for one’s own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others

• • BE AUTHENTIC Instils Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information clearly and helpfully. Maintains high ethical standards and professional codes of conduct.  

• • BE ENTERPRISING Strategic Mindset Sees ahead to future possibilities and translates them into breakthrough strategies. For example, articulates how own actions contribute to the organisation’s success and prioritises actions that will help achieve the goals. Sees important trends and starts discussion about how these may impact own work, the industry, or customers.

• • Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

·       Communication Skills:

The ability to clearly express information, both verbally and in writing. This includes active listening, presenting ideas effectively, and adapting your communication style to the audience.

·       Critical Thinking for National Initiatives:

Evaluating issues logically, identifying root causes, and developing practical solutions. This also includes making sound decisions under pressure or with limited information. To represent partners in national initiatives

·       Time Management and Prioritisation:

Organising tasks efficiently, balancing multiple deadlines, and ensuring high‑priority work is completed on time. This includes planning, scheduling, and avoiding bottlenecks.

·       Technical or Role-Specific Expertise:

In-depth experience of inventory management systems, Scan-4-Safety and NHS Supply Chain customer-facing systems and processes. This could include software proficiency, industry standards, or hands-on technical capabilities.

·       Team Collaboration and Interpersonal Skills:

 Working well with colleagues, building positive relationships, contributing to group goals, and maintaining a supportive, respectful work environment. This includes conflict resolution and adaptability in team settings.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.

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