Organisational Effectiveness Manager

Job Title                    Organisational Effectiveness Manager

Function:                   People Experience 

Location:                   Nottingham/Hybrid

Contract type:           Permanent

Salary:                       £54,884 with the opportunity to rise to £64,570 within 3 years.

Closing Date:            Monday 26th January 2026 

We’re building an organisation that’s clear, connected and ready for the future. The Organisational Effectiveness Manager help shape and deliver the work that makes our organisation effective, crafting structures, job designs, spans and layers that shape our ways of working and unlock performance and make it easy for colleagues to do their best, all aligned to our values and behaviours.

You’ll mix data, design thinking and collaboration to create blueprints for success and make sure our Employee Value Proposition (EVP) and culture come alive in everyday experiences.  

Every day you will …

• You’ll partner with leaders to implement operating models that align with strategy, purpose and future skills. Map how functions and teams connect, helping clarify purpose, roles and accountability. Lead the design, development and implementation of our organisation design strategy, ensuring alignment with transformation. 
• Working with the Head of Organisation Effectiveness, establish and maintain a consistent framework for organisational structures, including principles round spans of control, layering and job design. Embed our values, behaviours and our promise to colleagues into design decisions and people practices. 
• Partner with Senior stakeholders, directorate leadership team and People Experience Lead to drive adoption of the framework, measure adherence and embed organisation design principles across the business. Use workforce data, diagnostics and external trends to improve clarity, agility and impact.  
• Conduct organisational diagnostics and audits to assess operating model health, identify inefficiencies and recommend targeted improvements.
• Working with the Head of Organisation Effectiveness, you’ll implement new structures, roles and responsibilities that support agile, efficient and scalable ways of working. Make organisational changes simple to understand and easy to adopt.
• Develop governance frameworks and KPI’s to ensure effectiveness and sustainability of organisation design and operating model changes.
• Act as a trusted coach to business leaders and the people team, ensuring effectiveness is a shared responsibility. 
• Monitor emerging trends in organsation design and the future of work, bringing thought leadership and insights to shape our approach.  
• Turn complex analysis into simple, visual insight that supports leaders in planning and prioritising. Use data to identify critical skills, future gaps and opportunities to build internal capability early. Work with Talent Manager, Talent Engagement Manager and Talent Development to inform build, buy, borrow, bot decisions. 

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: 

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts. 

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. 

What skills will help you thrive in this role? 

• Strong expertise in mapping operating models, spans and layers, role clarity and governance, aided by design principles. Translating strategy into lean, future-ready structures.
•  A track record of successfully delivering organisation design and effectiveness initiatives.  
• Demonstrated ability to lead change, coach others and drive innovation in dynamic settings. Applying change models and facilitation to bring people with you and embed new designs.  
• Embedding values, EVP and employee experience into design choices.  
• Using diagnostics, analytics and market intelligence to inform design and measure impact. 
• Proven experience of Leading a team. 

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.

Apply Now