Performance and Capability Coordinator

Job Title                     Performance and Capability Coordinator    

Function:                   People Experience 

Location:                   Nottingham/Hybrid

Contract type:           Permanent

Salary:                       £28,489 with the opportunity to rise to £31,655within 3 years.

Closing Date:            20th January 2026

NHS Supply Chain currently has an opportunity for a Performance and Capability Coordinator to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives.

Keeps performance and capability activity running smoothly The Performance and Capability Coordinator plays a vital role in enabling capability uplift by ensuring the smooth delivery of training programmes.

Through effective coordination, accurate record-keeping, budget tracking and responsive support, this role contributes to high-quality performance management processes and training, high-quality learner experiences, inclusive learning operations and a cost-effective approach. It’s the practical backbone of the Performance and Capability team, ensuring great ideas turn into consistent and well-run delivery.  

Every day you will …

You’ll sit at the heart of People team, in the performance and talent team. Working in collaboration with colleagues from across the people team as well as business leads, you’ll co-create solutions that build capability and high performance.  You will work with the Finance and Procurement teams to support the procurement, contracting and tracking of suppliers and their services.

• Manage training, programmes and initiatives schedules bookings, resources, and logistics to ensure smooth delivery. Manage invites, materials, logistics such as venue bookings and learner evaluation.
• Support performance management tools, processes and development activities, assisting with reporting metrics and reports as well uploading these on Pulse. Support the implementation of functional academies and related content updates as needed. Partner with Performance & Capability Lead and Talent Development team on rollout of communications.
• Maintain accurate training records, communications and produce timely reporting. Prepare dashboards and reports on learning participation, completion and progress sharing key learner insights providing recommendations for consideration. 
• Collaborate with trainers, learners, and managers to support effective learning experiences. Provide professional and responsive support to learners and facilitators, aligned to our values and behaviours.
• Partner with the Instructional Designer to support digital content upload, quality checks and learning management delivery. Utilise LMS to best use, working with People Technology and Optimisation team to share opportunities for improvement.
• Manage all budget tracking to ensure accurate budget spend and supplier tracking. Liaise with external providers for learning delivery, logistics and evaluations.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: 

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts. 

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. 

What skills will help you thrive in this role? 

• Experience managing schedules, bookings, logistics, and resources across multiple programmes and initiatives.
• Skilled in using learning management systems (LMS) and digital tools to support training delivery and tracking.
• Experience in supporting performance management processes to ensure effective processes and reporting
• Ability to maintain accurate records and produce clear, timely reports to support learning operations.
• Experience in managing and tracking budgets, supplier liaison and contract management, using the relevant on line tools and processes
• Experience providing professional support to learners, facilitators, and managers to ensure a positive training experience.
• Strong organisational skills to manage multiple tasks and priorities while maintaining high standards 

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.

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