Process Analyst

Job Title – Process Analyst

Function – SCM Business Integration

Location – Nottingham – Hybrid 2 days a week

Type: Permanent (37.5 hours per week)

Salary: £46,524 with potential to rise to £54,735 over 3 years

Closing Date: 20^th November 2025

The Process Analyst role has been created to provide essential support to NHS Supply Chain’s major transformation programme.

This position is critical in driving detailed process mapping, gathering and refining requirements, and ensuring delivery standards are consistently met. As one of the few roles being recruited internally, it represents a key opportunity to build internal capability and inject energy and momentum into the programme.

The successful candidate will be responsible for facilitating workshops to map future-state (‘to-be’) processes, documenting processes to required standards, and translating user stories and requirements into actionable outputs for technology partners.

They will also support testing and delivery phases to ensure solutions are implemented effectively.

Reporting to the Head of Supply Chain Modernisation Design, the Process Analyst will work closely with Value Stream Leads, Business Architects, Technology Partners, Transformation Providers, and stakeholders across various directorates.

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Every day you will…

• Develop and maintain a programme-wide business design framework and governance model.
• Lead the integration of business capabilities and processes across all value streams.
• Ensure alignment of design activities with strategic programme objectives and the NHS Supply Chain’s operating model.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work, so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees’ hard work and contributions through annual bonus schemes, long-service awards, and VIP colleague awards. 
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being, offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave, allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. 

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Proven experience in delivering process frameworks, mapping, governance, and controls within a complex organisation.
• Experience in business analysis and stakeholder management.
• A proactive mindset, you take ownership, drive outcomes, and lead with confidence.
• Foster collaborative working, bringing the best out of matrix teams to drive aligned, high-impact outcomes.
• Exceptional critical thinking and strategic alignment capabilities.
• A passion for continuous improvement and enabling others to grow as process leaders.

Apply Now