Process Analyst

Job Title                     Process Analyst

Function:                   Strategy and Business Architecture                

Location:                   Nottingham, Hybrid

Contract type:           Permanent

Salary:                       £46,524 with potential to rise to £54,735 over 3 years

Closing Date:            Sunday 12th October

NHS Supply Chain currently has an opportunity for a Process Analyst to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives.

This is a critical enterprise-wide role at the heart of our transformation journey. As our Process Analyst within the Process Architecture team, you’ll be the go-to expert for all things process.  Driving clarity, consistency, and control across the organisation. You’ll shape how we work, influence strategic decisions, and embed a culture of continuous improvement.

We’re looking for a self-starter with the confidence and capability to lead from the front, take ownership, and deliver tangible impact. You’ll work across directorates, programmes, and functions, partnering with executives, programme managers, and operational teams to ensure our processes are fit for purpose, future-ready, and aligned to our strategic goals.

Every day you will …

• Lead enterprise-wide process initiatives from governance and controls to detailed mapping and framework design.
• Facilitate workshops with stakeholders at all levels to uncover opportunities, align on outcomes, and drive engagement.
• Own and evolve our process architecture, ensuring it supports strategic priorities and operational excellence.
• Analyse cross-functional impacts of change, working closely with programme managers and technical teams.
• Train and mentor future process SMEs, building capability across the organisation.
• Champion process thinking embedding it into business projects, transformation programmes, and day-to-day operations.
• Deliver actionable insights through data analysis, visualisation, and stakeholder engagement.
• Create and maintain documentation that supports governance, change, and continuous improvement.

Why This Role is Different…

This is a unique opportunity to shape the future of business architecture in the NHS by

• Influence macro-level transformation in a nationally critical organisation.
• Operate at the intersection of strategy, architecture, and delivery.
• Be part of a high-performing, forward-thinking team that values clarity, ownership, and outcomes.
• Shape the future of how we work, your impact will be felt across the enterprise.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. 
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Proven experience in delivering process frameworks, mapping, governance, and controls within a complex organisation.
• Experience in business analysis, and stakeholder management.
• Strong facilitation skills and the ability to engage at all levels, from Execs to frontline teams.
• A proactive mindset, you take ownership, drive outcomes, and lead with confidence.
• Foster collaborative working, bringing the best out of matrix teams to drive aligned, high-impact outcomes.
• Exceptional critical thinking and strategic alignment capabilities.
• Ability to work across multiple business projects, balancing detail with big-picture thinking.
• A passion for continuous improvement and enabling others to grow as process leaders.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.

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