Solution Design Manager

Job Title: Solutions Design Manager

Function: Solutions Design

Contract type: Permanent

Salary: £46,524 Per annum

Closing Date: 23rd April 2026

NHS Supply Chain currently has an opportunity for a to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

Do you enjoy turning complex ideas into clear, practical ways of working?
We are looking for an Innovation Advisor to support national innovation activity by designing, documenting, and standardising new models of working that improve productivity, safety, and sustainability across the NHS.
Working within a small, high-impact innovation team, you will focus on process design and blueprint development, ensuring that tested solutions can be implemented consistently and scaled nationally.
This role is ideal for someone who enjoys bringing structure to ambiguity, working closely with clinicians and operational teams, and producing high-quality outputs that others rely on.

Every day you will … 

• Design and document end-to-end processes, workflows, and operating models for innovation initiatives.
• Translate complex, real-world operational practice into clear, structured artefacts (e.g. SOPs, guidance, playbooks).
• Support the development of national blueprints and standardised models of working.
• Work closely with clinicians, operational teams, and analysts to ensure designs are practical and credible.
• Capture learning from pilots and testing activity and embed improvements into final outputs.
• Support implementation readiness by identifying dependencies, risks, and practical considerations.
• Contribute to continuous improvement of design standards, templates, and documentation approaches.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. 
• 27 days holiday plus bank holidays
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Strong attention to detail and pride in producing high-quality outputs.
• Improvement mindset – motivated by making things clearer, simpler, and more effective.
• Creativity and structure – able to turn ambiguity into usable designs.
• Collaboration – comfortable working across clinical, analytical, and operational teams.
• Adaptability – able to work across varied NHS contexts and maturity levels.
• Communication – confident and effective when working in multidisciplinary environments

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.

Apply Now