GXO’s industrial action suspended

Following constructive discussions between Unite and our logistics provider GXO, Unite has suspended its planned industrial action and will now ballot its members on the revised pay deal.

Trusts will receive deliveries as per their business-as-usual schedule and should continue to order as normal.

We will continue to monitor the situation closely and will keep partners informed of any significant developments.

Should trusts have any questions, they should contact their customer services advisor.

Unite has formally notified GXO that industrial action planned for 13 to 15 October 2026 has been postponed.

As a result, trusts will now receive deliveries next week (week commencing 12 October) on their normal day(s).

Orders can be placed as normal.

Talks are planned for early next week between Unite and GXO to seek a resolution over the pay dispute.

We will provide a further update once the outcome of those discussions is known. 

Unite has formally notified our logistics service provider GXO, that its members have voted in favour of industrial action in relation to a pay dispute.

The union recently held a ballot among the Unite driver members employed by GXO on the NHS Supply Chain contract, who are covered by the Transport Collective Agreement.

Unite has now notified GXO that they intend to take industrial action, starting with a two-day strike from 4pm on Tuesday 13 October to 8pm on Thursday 15 October. The union has also notified GXO of the following periods of strike action: 

• 4pm on 13 October 2026 until 8pm on 15 October 2026  
• 4pm on 20 October 2026 until 8pm on 22 October 2026  
• 4pm on 27 October 2026 until 8pm on 29 October 2026  
• 4pm on 3 November 2026 until 8pm on 5 November 2026  
• 4pm on 10 November 2026 until 8pm on 12 November 2026  
• 4pm on 17 November 2026 until 8pm on 19 November 2026  

Any impacted customers will be contacted during the week before the planned industrial action to discuss mitigation plans and any potential impact on deliveries. 

All trusts impacted by the strike between 13 and 15 October have already been contacted by our customer services team. Partners that have not been contacted will receive deliveries as normal. 

GXO remains committed to constructive discussions with Unite representatives and ACAS in order to seek a resolution to the pay dispute.

We will continue to monitor the situation closely and keep partners informed of any significant developments.

Should trusts have any questions in the meantime, please contact NHS Supply Chain’s customer services team.

Unite has formally notified our logistics service provider GXO, that its members have voted in favour of industrial action in relation to a pay dispute.

The union recently held a ballot among the Unite driver members employed by GXO on the NHS Supply Chain contract, who are covered by the Transport Collective Agreement.

Unite has now notified GXO that they intend to take industrial action, starting with a two-day strike from 4pm on Tuesday 13 October to 8pm on Thursday 15 October.

GXO is committed to constructive discussions with Unite representatives and ACAS in order to seek a resolution.

Maintaining continuity of supply to the NHS remains our priority. As such, we are in the process of finalising mitigation plans and by the beginning of next week, we will have a trust-level plan identifying the delivery routes impacted and the corresponding mitigation measures.

Impacted trusts will be contacted by phone by our customer services team, who will work through the plan, including ordering and delivery options for each affected trust.

Should trusts have any questions in the meantime, please contact NHS Supply Chain’s customer services team.

Partners do not need to take any action until contacted by NHS Supply Chain teams, until then it is business as usual.

We will continue to monitor the situation closely and keep partners informed of any significant developments.