NHS Supply Chain announces new IT Service Integrator as part of IT transformation

NHS Supply Chain today announced the appointment of Nottingham-based firm Littlefish as its new IT Service Integrator.

The three-year appointment is an important building block in the transformation of IT at NHS Supply Chain to a multi-partner model, aimed at building the best operational services to meet future technological needs and aspirations, including supporting digital interactions with customers and suppliers.

A primary objective for Littlefish will be to help establish the processes and tools for future IT providers to follow and work within. They will act as a central hub, supporting all areas of the new IT model. Littlefish will provide the expertise, framework, policy, tooling, and reporting across multiple underlying IT service providers. This includes overseeing and monitoring the performance of our core applications and systems.

This new relationship ensures we follow our Vision and Strategy, partnering with expert providers who are the strongest in each area, meaning we get the best service available to support our technological needs and future aspirations.

It will support us as we carry on enhancing service delivery solutions and continue to put customers at the heart of all our operational and change activity.

As we move forward, Littlefish’s experience delivering tailored Service Solutions with NHS Trusts and the wider Public Sector will be invaluable.

Matthew Wynn, Data and Technology Executive Director, NHS Supply Chain

I speak on behalf of the whole team when I say that we’re proud and excited to have the opportunity to work with NHS Supply Chain to support the NHS in its critical job delivering healthcare services across the UK.

Littlefish has a wealth of experience and expertise in delivering service excellence across the public sector, which we will bring in the delivery of this tailored IT solution. We plan to add value through continual improvement, agile delivery, and – as always – a people-centric, human approach to user engagement.

Steve Robinson, CEO, Littlefish

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Notes to editors

All information in this press release is correct at the time of going to press.

About NHS Supply Chain

NHS Supply Chain is part of the NHS family and manage the sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We manage more than 8 million orders per year across more than 129,000 order points and over 16,000 locations. We deliver over 35 million lines of picked goods to the NHS annually and our systems consolidate orders from over 1100 suppliers. This enables us to bring value to our NHS partners, helping them save time and money in removing duplication of overlapping contracts.

NHS Supply Chain aims to leverage the collective buying power of the NHS to drive savings and provide a standardised range of clinically assured, quality products at the best value.

NHS Supply Chain is committed to enabling the NHS to deliver safe and excellent patient care.

Supply Chain Coordination Ltd (SCCL) is the company at the heart of NHS Supply Chain. It provides oversight and operational management for NHS Supply Chain and its service providers. 

SCCL is the legal entity through which NHS Supply Chain undertakes its procurement services and transacts with customers and suppliers.

Whilst its shares are owned by NHS England, SCCL is a separate organisation.

About Littlefish

Littlefish is a multi-award-winning managed service provider focusing on providing IT support, cyber security services, cloud solutions, managed infrastructure and consultancy for enterprise organisations. Littlefish provide an enhanced user experience and security, improved customer satisfaction and authentic business value through digital transformation.

Littlefish delivers all services on a 24/7 basis from our UK only service centres, to over 100,000 users globally, for a wide variety of organisations, spanning both the private and public sectors and including National Gas, ASOS, DHU Healthcare, NHS Professionals, Canal & River Trust, Farrow & Ball, His Majesty’s Treasury, Croydon Council, Cafcass and many more.