Teaming Up With TCS to Drive Digital Transformation

We have entered a five-year partnership with Tata Consultancy Services (TCS) to modernise our IT systems and strengthen the healthcare supply chain using cloud and AI technologies. This collaboration will enhance operational efficiency, improve resilience, and support frontline care across the NHS.

Under the agreement, TCS will provide application development, support, and maintenance services, replacing legacy systems with a modern Enterprise Resource Planning (ERP) solution. This transformation will enable faster time to market, seamless scalability, and improved customer experience – helping NHS Supply Chain to deliver the right products to the right place at the right time.

Our partnership with TCS will play a pivotal role in the NHS Supply Chain Modernisation Programme. Working alongside our teams, TCS will help modernise our legacy systems into a more streamlined, cloud-based environment. This shift will strengthen our resilience, improve user experience, and enable us to respond faster to changing business and customer needs. Ultimately it will enhance our operational efficiency and service delivery as we work towards our commitment to unlock over £1 billion in recurrent value by 2030.

Matthew Wynn, Executive Director for Data and Technology, NHS Supply Chain

TCS has decades of experience in taking large, complex legacy systems and modernising them using solutions like cloud and AI-enabled platforms. Our work will replace the existing legacy system with a state-of-the-art supply chain ERP solution to help NHS Supply Chain deliver more for less and enhance patient experience. TCS has operated in the UK for over 50 years, and we recently committed to hiring and training over 5,000 new UK based workers and they will, in part, support transformative projects like these.

Vinay Singhvi, Head, UK and Ireland, TCS

This transformation will support a network of over 1,000 suppliers, delivering eight million orders to 17,000 locations. Beyond technology, the partnership will embed sustainable practices, improve governance, and foster an agile, future-ready mindset across the organisation, aligning with NHS sustainability commitments.