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Thank You to Our Valued Suppliers for Your Support in Enhancing Our Online Catalogue

20 August 2024

We are pleased to share a significant milestone in our ongoing efforts to update missing images on our online catalogue. This achievement plays a crucial role in empowering customers to make informed purchasing decisions, ultimately leading to better outcomes for patients.

Customer feedback helped us identify priority frameworks and 100,000 critical products, with 19,415 of these products being used by the pilot trusts in our new digital commerce programme.

Despite the challenge of updating nearly 20,000 images, we have made remarkable progress, thanks to your support.

Person viewing our website on a laptop

Here are some key highlights:

  • Nearly 7,000 critical product images, required to support the Digital Commerce programme, have been received and successfully uploaded.
  • We now have an image for 76% of product codes that have sales against them in the online catalogue, an increase of 17% since the project began.
  • 281 suppliers have provided further images, totalling 56,842 since the project began in December.
  • A new process has been finalised, which utilises URLs obtained from suppliers.
  • Images are now captured on Operational Readiness Plans for contract launches.

Your feedback has been invaluable in guiding our priorities, and your contributions are a vital part of our broader digital commerce development.

See our Useful Links section for further details on our digital commerce programme.

Today, our catalogue features 153,742 images, a testament to our shared commitment to improving customer experiences.

Thank you once again for your essential support and partnership in this key project.