Audiological Equipment, Services and Related Consumables

The full list of delisted lines and details of any alternative products will be available closer to the start of the new framework.

Supply routes remain unchanged; eDirect and Direct.

There are 12 suppliers in total on this framework, of which:

• 2 suppliers are new to NHS Supply Chain
• 2 suppliers are new to the framework
• 8 suppliers are incumbent
• 0 of suppliers have been delisted.

A full list of awarded suppliers will be available closer to the start of the new framework.

There are 5 Lots on this new framework:

• Lot 1 - Diagnostic and Fitting Equipment
• Lot 2 - Newborn Hearing Equipment
• Lot 3 - Wax Management Equipment - new*
• Lot 4 - Audiological Devices - new*
• Lot 5 - Consumables - new*

The new framework includes the following product areas:

• Lot 1 - Diagnostic and Fitting Equipment; audiometers, typmanometers, hearing aid fitting equipment, balance equipment, video otoscopes, ear scanners, sound booths, otoacoustic emissions equipment, auditory brainstem response equipment and cortical auditory evoked potentials equipment.
• Lot 2 - Newborn Hearing equipment; otoacoustic emissions equipment, auditory brainstem response equipment and cortical auditory evoked potentials equipment.
• Lot 3 - Wax Management Equipment; microsuction equipment, irrigation equipment and manual removal equipment.
• Lot 4 - Audiological Devices; assistive listening devices, tinnitus therapy devices and hearables.
• Lot 5 - Consumables; ear tips, probes and ear cups.

Choice

• Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

• Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
• Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
• Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

• An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
• Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

• Dedicated Account Managers – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
• NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
• Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
• Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
• Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process supported by engagement with an aligned Trusted Customer.

Peace of mind

• Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivaled dependability and responsiveness when it comes to our delivery services.
• Framework agreement – awarded in accordance with European procurement legislation.
• Sustainable development – we are certified to ISO 140001 International Standard for Environment Management System.