Catering Consumables and Equipment

An additional NPC code is being delisted which was not captured within the Delist Trust Impact Statements.

See our Downloads ▼ section for details.

This framework starts on 23 July 2025, runs for 48 months and ends on 22 July 2029. There is no extension option.

There are 17 suppliers, including seven new suppliers, on the framework offering more choice to customers. See the Suppliers section for a full list of suppliers on this framework.

Areas covered

There are five lots on this framework (see Product Categories section for a full list).
See our Downloads ▼ section for the full product listing on the Framework Matrices.

Resilience
Our increased knowledge of the global manufacturing base following COVID-19 and subsequent global supply challenges, means we are better able to identify potential risks and mitigate them by building resilience into our sourcing strategies.
For this framework we are adopting measures including increasing the number of suppliers on Lots 1, 2 and 3.

How to purchase from the framework

Products available via our Stocked and eDirect supply routes can be purchased using our online catalogue or through your own purchase-to-pay system.

Important notice – for stocked products only.
Following the move to Buy Price = Sell Price, new contract / framework prices will only come into effect when stock of all product at the old contract / framework price has been depleted.

To order products via the direct route:

• Customers will need to obtain a quotation through our category team or directly from the supplier. You will need to provide a product specification to benefit from National Framework Agreement Pricing. Please quote the framework reference number when contacting your preferred supplier to ensure the correct pricing and compliance.

• If a quotation is requested via NHS Supply Chain, the customer will need to advise us which quotation they wish to go ahead with.

• Our Category team will then provide you with a Unique Reference Number (URN). This URN must be detailed on your purchase order to order the required equipment.

• The customer will send us a copy of the completed purchase order to ensure the purchase is covered under the Framework Agreement.

See our Downloads ▼ section for contact information for direct suppliers on this framework agreement.

Ordering samples

Product samples are available on this framework.

Please note that the decision to supply samples, along with the unit of issue, supplied quantity, time to supply and free of charge nature of any request, is solely the decision of the relevant supplier(s).

Requests for samples should initially be discussed with the category team. They will then work with you and the respective supplier(s) to agree requests and order on your behalf.

Product switching is available across Lots 1, 2 and 3 following the start of the framework. Analysis has taken place to highlight cost effective alternatives and to identify switch and rationalisation opportunities. If you are interested in further information about product switching, please speak to our Hospital Care team.

See our Useful Links section for your NHS Supply Chain ICS Manager contact details.

Sustainability, net zero and social value are important elements in how NHS Supply Chain build our framework offering through the procurement process, tendering, supplier award and contract management. There are five mandatory requirements for suppliers to address supporting compliance with relevant PPNs and NHS England policy.

• Carbon Reduction Plan (PPN 006)

• Evergreen Assessment

• Modern Slavery Assessment (PPN 009)

• Social Value (PPN 002)

• NHS England Net Zero Supplier Roadmap and Horizon Scanning

Awarded suppliers meet the current milestones on the net zero roadmap and have awareness and understanding of future milestones.

Social value
See our Downloads ▼ section for further information on suppliers’ social value commitments.

Sustainable opportunities
The following sustainable opportunities are available on this framework:

Lot 1 and Lot 3 (Transacted)
Ability to range extend at Customer request for sustainable products which fall under the aligned Lots and are in scope of the framework agreement. Product examples/areas of range extension opportunities are:
• Food Waste Caddies
• Re-usable Straws
• Re-usable cups/food packaging used for internal take-back schemes

Lot 4 and Lot 5 (Direct)

• Maintenance and warranties are now covered under the framework agreement, helping to increase the life span of equipment.
• Customers can take advantage of recycling and takeback schemes for equipment from awarded suppliers by contacting them directly.

196 products are being delisted. 117 of these have an identified alternative.
See our Downloads ▼ section to view the full list of delisted products and details of the alternatives available.

There are 17 suppliers on this framework. They are:

• Alliance Disposables Ltd
• Arrow County Supplies
• Banner Group Limited
• BGL Rieber Ltd
• Bunzl Catering
• Bunzl UK Ltd trading as Lockhart Catering Equipment
• Burlodge Ltd
• E & R Moffat Ltd
• Falcon Foodservice Equipment
• Hobart UK
• Instock Ltd
• Lyreco UK Limited
• Maidaid – Halcyon
• Nisbets Limited
• Praxis Medical Ltd
• RH Hall (Microwave) Limited
• Stephens Catering Equipment Co Ltd

The following suppliers are being delisted at the start of the framework agreement:
• 4 ACES Ltd
• Berry Superfos (Kenfig)
• Foster Refrigeration A Division of ITW
• Parry Catering Equipment Ltd
• Pattersons
• Socamel UK
• True Refrigeration UK Ltd

There is an extensive product list from a wide range of suppliers in the market.

There are five lots on this framework:
• Lot 1: Catering Consumables – Disposables
• Lot 2: Vending and Cold Water Cups
• Lot 3: Catering Consumables – Non-Disposables
• Lot 4: Commercial Catering Equipment with Associated Accessories and Light Equipment
• Lot 5: Food Transportation Systems and Associated Accessories

See our Downloads ▼ section for the full product listing, and details of any delisted lines and details of alternative products in the Framework Matrices.
Product training is available for direct products on Lots 4 and 5. To arrange please speak directly to the suppliers when requesting quotes for products.

About the products
The framework will offer:
• catering consumables including disposable and non-disposable cutlery and crockery,
• catering equipment (light ware) including kettles, toasters and microwaves and
• catering equipment (capital) including regeneration trolleys, docking stations, dishwashers and catering refrigerators.

Choice

• Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

• Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
• Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
• Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

• An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
• Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

• Dedicated Acute team and Out of Hospital Care team – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
• NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
• Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
• Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
• Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process, supported by engagement with customers.

Peace of mind

• Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivalled dependability and responsiveness when it comes to our delivery services.
• Framework agreement – awarded in accordance with UK procurement legislation.
• Sustainability – Sustainable procurement is embedded into our category management processes to ensure that our suppliers meet requirements for carbon reduction plans, evergreen assessment, modern slavery, social value and NHS England net zero supplier roadmap. Additionally, our logistics partner is certified ISO14001.