Electronic Assistive Technology Products and Services

Type: Contract Extension Reference: 2018/S 053 – 116851 Supply Route: Direct
Start Date: 1 September 2018 Expiry Date: 31 August 2022


The Electronic Assistive Technology Products and Services framework starts on 1 September 2018, runs for 48 months and ends on 31 August 2022. This includes a 24 months extension.

Areas covered

The products within the framework are prescribed to the most severely disabled patients to help them live independently and are supplied via specialist regional disability centres.

Savings and alternatives

As this is a direct framework, trusts should discuss their needs with awarded suppliers to assist with identifying alternatives and potential savings.

Please note: This is a direct framework agreement. Please ensure that when you place an order with your chosen supplier you quote the contract reference number.

See our Downloads ▼ section for supplier contact details and contract reference numbers.

  • There are 15 suppliers on the framework.
  • Two suppliers (Keytools and Safe and Sound Products) have been delisted.
  • DH2 Solutions
  • Eyefree Assisting Communications Ltd
  • Hugh Steeper T/A RSL Steeper
  • Iansyst Ltd
  • Liberator Ltd
  • Lone Worker Solutions Limited
  • PCBY Voice Ltd
  • Possum Ltd
  • Rehab TeQ Ltd
  • Reliance High Tech Limited
  • S&E Care Trade Ltd
  • Sensory Guru
  • Skyguard Limited
  • Smartbox Assistive Technology
  • Tobii Dynavox Ltd.

There are two categories within this framework:

  • Lot 1 - Electronic Assistive Technologies
  • Lot 2 - Lone Workers.


  • Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

  • Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
  • Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
  • Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

  • An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
  • Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

  • Dedicated Customer Relationship Managers – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
  • NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
  • Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
  • Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
  • Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process supported by engagement with an aligned Trusted Customer.

Peace of mind

  • Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivaled dependability and responsiveness when it comes to our delivery services.
  • Framework agreement – awarded in accordance with European procurement legislation.
  • Sustainable development – we are certified to ISO 140001 International Standard for Environment Management System.

Downloads ▼

  • Supplier Contact Matrix

    Contact information for suppliers on this direct framework agreement.
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