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Personal Care Products and Patient Hygiene Accessories

Type: Contract Extension Reference: 2018/S 107-243394 Supply Route: Stocked, Blue Diamond, eDirect
Start Date: 9 November 2018 Expiry Date: 8 November 2022


This framework starts on 9 November 2018, runs for 48 months and ends on 8 November 2022. This includes a 24 months extension.

Areas Covered

  • Lot 1 – Grooming Products
  • Lot 2 – Dental Products
  • Lot 3 – Shaving Products
  • Lot 4 – Patient Packs.
These products will most likely be used by A&E, Infection Control, high dependency and general wards in trusts, and by Community, Mental health hospitals, ambulance services and care homes.
  • A total of nine NPC codes are being delisted by the start date of the contract
  • Eight delisted NPC codes have alternatives mapped and available by the start date
  • One delisted NPC code does not have any alternatives listed; however, this line has not attracted sales within the last six months.

The new framework will include the following suppliers:

  • PTP Healthcare Ltd is the incumbent supplier.
  • Guest Supply Europe Sysco in a new supplier on this framework.

The suppliers John Dobson Ltd and Gama Healthcare Ltd will be delisted from the framework.


  • Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

  • Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
  • Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
  • Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

  • An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
  • Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

  • Dedicated Customer Relationship Managers – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
  • NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
  • Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
  • Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
  • Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process supported by engagement with an aligned Trusted Customer.

Peace of mind

  • Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivaled dependability and responsiveness when it comes to our delivery services.
  • Framework agreement – awarded in accordance with European procurement legislation.
  • Sustainable development – we are certified to ISO 140001 International Standard for Environment Management System.