Early Informs
In response to customer feedback, when possible we provide ‘Early Informs’, to help ensure we are giving you information about potential supply disruption as soon as we can.
There are three status options for ‘Early Informs’ as follows:
- In Progress – when we don’t have enough information yet to publish an Important Customer Notice (ICN).
- Moved to ICN – an ‘Early Inform’ that has now progressed to a full ICN about the supply issue.
- Resolved – an issue that we informed you about on this page, but was resolved quickly so it did not require an ICN.
Customers are advised to regularly visit our ICN pages for the latest published ICN updates.
In Progress
In all of these cases:
- We are working to collate all available information and assess any impact to NHS Supply Chain customers.
- Customers are reminded to order based on requirements, to support the entirety of the NHS having continuity of supply.
- If you have any immediate issues then please contact your Customer Services Advisor.
There are no current ‘Early Informs’ with the status of ‘In Progress’.
Moved to ICN
‘Early Informs’ in this section have now progressed to an ICN and can now be found in our ICNs section.
Supply Issues – ICU Medical International Limited Blood Gas Syringes
ID: 2722
Date: 29 October 2024
- NHS Supply Chain has been advised that a logistics delay has been caused by US port closures.
Supply Issues Multiple Suppliers Single Use Protective Wear – Lot 7 Theatre Caps
ID: 2607
Date: 19 July 2024
- NHS Supply Chain has been made aware of a supply issue with products from multiple suppliers in this category.