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Early Informs

In response to customer feedback, when possible we provide ‘Early Informs’, to help ensure we are giving you information about potential supply disruption as soon as we can.

There are three status options for ‘Early Informs’ as follows:

  • In Progress – when we don’t have enough information yet to publish an Important Customer Notice (ICN).
  • Moved to ICN – an ‘Early Inform’ that has now progressed to a full ICN about the supply issue.
  • Resolved – an issue that we informed you about on this page, but was resolved quickly so it did not require an ICN.

Customers are advised to regularly visit our ICN pages for the latest published ICN updates.

In Progress

In all of these cases:

  • We are working to collate all available information and assess any impact to NHS Supply Chain customers.
  • Customers are reminded to order based on requirements, to support the entirety of the NHS having continuity of supply.
  • If you have any immediate issues then please contact your Customer Services Advisor.

Supply Issues Multiple Suppliers Single Use Protective Wear – Lot 7 Theatre Caps

ID:  2607
Date: 19 July 2024

  • NHS Supply Chain has been made aware of a supply issue with products from multiple suppliers in this category.
  • There are 23 identfied product codes currently affected.
  • All affected product codes are either currently suspended, unavailable to order or subject to intermittent supply.
  • BWF014, BWF015, BWF016, BWF018, BWF019, BWF029, BWF031, BWF034, BWF035, BWF036, BWF051, BWF053, BWF063, BWF070, BWF072, BWF174, BWF175, BWF176, BWF226, BWF227, BWF85009, BWF85011, BWL004.
  • The supply issue is due to shipping delays, as a result of which there has been a service demand on alternative products – which is causing a supply shortage.
  • A full ICN will be published once more information is available.

Moved to ICN

‘Early Informs’ in this section have now progressed to an ICN and can now be found in our ICNs section.

Suction Catheters

ID:  2081
Date: 23 March 2023

  • NHS Supply Chain has been made aware of supply issues with GBUK catheters due to a raw material shortage limiting supply across the range.

Syringes Needles and Associated Products – Polyflush Prefilled Syringes

ID:  2077
Date: 20 March 2023

  • NHS Supply Chain has been made aware of a change to the label of these products:
    Polyflush Prefilled Syringes – Sterile Content 3ml, 5ml, 10ml
    FWC620, FWC640 and FWC658


There are no current Early Informs in this section.

Supply Issues Medtronic Limited GIA Stapling Products

ID:  2096
Date: 11 April 2023

  • NHS Supply Chain has been made aware of a production issue with the following product codes:
    FGS272 / GIA6038S
    FGS273 / GIA6048S
    FGS278 / GIA6025L
    FGS274 / GIA8038S
    FGS275 / GIA8048S.