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User Guides
Find our help pages for system support, how to get the best from our services and more.
Sustainability
Supporting the NHS to become the world’s first carbon net zero national health system.
Single Use Personal Protective Equipment
The framework agreement for the supply of Single Use Personal Protective Equipment and Medical...
Nationally Contracted Products (NCPs)
Aggregating national demand to purchase products on behalf of the NHS as a whole, optimising value.
Dynamic Purchasing System (DPS)
Streamlining and accelerating access to cutting-edge innovative medical technologies.
Product Innovation For Customers
Improving patient outcomes and sustainability, and creating financial benefits through innovation.
Digital Diagnostic Solutions
The framework agreement for the supply of Digital Diagnostic Solutions.
In-Trust Inventory Management Systems (IMS)
Deploying inventory management capability (advanced product stock management) into acute hospitals.
Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85434 (ICN 3093)
13 August 2026. The supply issue with forced air warming products from KCI Medical Limited has improved.
Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)
27 August 2026. The supply issue with surgical suture products from Johnson & Johnson Medical Ltd is continuing.
Supply Issues ICU Medical eDirect Products (ICN 3364)
9 September 2026. ICU Medical has informed us that the distribution of eDirect products to the NHS has improved.
Supply Issues Flexicare Medical Ltd Respiratory Solutions FAG1727 and FDD467 (ICN 3112)
8 September 2026. The supply issue with compressor nebuliser from Flexicare Medical Ltd has improved.
Supply Issues Zoll Medical UK Ltd Defibrillation Pads FDJ8367 (ICN 2947)
17 August 2026. The supply issue with defibrillation pads from Zoll Medical UK is now resolved.
Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)
3 September 2026. The supply issue with cardiology products for adults and paediatrics from BVM Medical is continuing.
Maternity, Obstetrics, Gynaecology and Sexual...
The framework agreement for the supply of maternity, obstetrics, gynaecology and sexual health products.