Master Indemnity Agreement: Approved Suppliers
The master indemnity agreement (MIA) register provides a list of all approved suppliers to NHS organisations in England for the purpose of providing loan or free of charge equipment.
If you have an MIA-related query, please contact MIA@supplychain.nhs.uk
On this page are the answers to some of your ‘Frequently Asked Questions’ or FAQs about the Master Indemnity Agreement, or MIA.
The content is written for an intended audience of our suppliers (with the questions written as though they are ‘from a supplier’), but the information here will also be of interest to NHS trusts, customers and other key stakeholders.
FAQs – Master Indemnity Agreement (MIA)
Once you have completed the MIA registration form you are required to send it back to MIA@supplychain.nhs.uk together with evidence of a minimum of £5 million or equivalent insurance cover per claim, for both Product and Public Liability.
Registering on the MIA Register is free. Your application could take up to a week to process. Once your application has been successful, you will be allocated your MIA registration number. This is a one-off registration number which you will retain for as long as you remain on the MIA Register. The MIA register is updated every month. If you have registered in-between publications, your details will be published in the next edition.
If you have not provided your renewed certificates by the expiry date, it is viewed that you no longer wish to remain on the MIA register. A failure by a supplier to provide insurance renewal certificates will result in NHS Supply Chain terminating the supplier’s overarching Master Indemnity Agreement and removing their details from the MIA register.
It is in both the supplier’s interests and the NHS trust’s interests to ensure that re-submission of documentation is done in a timely manner and prior to insurance policy expiry.
This avoids re-work and disruption to the over-arching agreement. You will need to complete a new MIA over-arching agreement if you wish to re-enter onto the MIA register. You will be allocated a new MIA registration number.
If you cannot find your company or organisation’s name on the published register, it is likely that your previously provided insurance documents have expired. In this instance you will be removed from the MIA register in accordance with our published policy. You’ll need to re-register.
Please see ‘How do I join the MIA register?
No – it is the responsibility of every supplier to provide the necessary updated insurance documents prior to expiry occurring.
To remain on the MIA register you must provide evidence of a minimum of £5 million or equivalent insurance cover per claim, for both Product and Public Liability or equivalent (if your trading currency is not GBP) to MIA@supplychain.nhs.uk.
No – these arrangements, along with the Terms and Conditions, are between the Authority (typically an NHS trust) and supplier so we do not ask for suppliers or trusts to send copies of these completed call off agreements and Terms and Conditions to us. Please ensure that for each individual call off agreement actioned, a signed copy of the Terms and Conditions are completed as well.
England only – organisations based in Scotland or Wales are not currently covered by this documentation.
If you have any other MIA-related query, please let us know and we will respond as soon as possible.
