Supplier Portal Information
What is the Supplier Portal and who can use it?
The portal is an online system created to support daily supplier management tasks.
It is intended for use only by existing suppliers.
Please do not register for a Supplier Portal login until you have been awarded onto one of our contracts or frameworks.
What are the key benefits of using the portal?
The system allows you to create and run reports including customer demand, key NHS Supply Chain contacts and create an Advance Shipment Notice (ASN) for the NDC – National Distribution Centre (additional depots will follow).
You can also amend Blue Diamond and stock orders, and confirmed eDirect deliveries.
Watch the Supplier Portal Management Guide and find out about the following:
- More information about what the Supplier Portal is, and what it is used for.
- How to set up an account on the Supplier Portal (after you have been awarded onto one of our contracts or frameworks).
- How to log in.
- Order processing.
- Confirmation of an order, in full.
- Amending the lead time for an order, in full.
- Back-order line amendment process (BOLA).
- Labels and delivery paperwork.
- Support and feedback.
Information and links for existing users of our Supplier Portal
See our Useful Links section if you do not have a supplier portal account yet (after you have been awarded onto one of our contracts or frameworks).
If you are an existing portal user, please log in with your username and password.
If you need assistance using the system
If you would like help using the portal see our Downloads ▼ section for the user guide or contact your dedicated Inventory Stock Controller, details of which can be found on ‘Profile, Contacts’ once logged in.
- See our Downloads ▼ section for our Supplier Portal Guidance Notes.
- Please also watch the video that is available on this page.
- You will find your dedicated Inventory Stock Controller’s contact details within the Profile > Contacts area after you sign in – they will be able to provide you with further guidance.
- If you’re having trouble accessing our supplier portal please contact our dedicated help desk for assistance – the same contact applies for help with a password reset.
To access the portal:
