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Supplier Portal Information

What is the Supplier Portal?
An online system to support supplier management tasks. To access the portal:

What are the key benefits of using the portal?
The system allows you to create and run reports including customer demand, key NHS Supply Chain contacts and create an Advance Shipment Notice (ASN) for the NDC – National Distribution Centre (additional depots will follow). You can also amend Blue Diamond and stock orders and confirmed eDirect deliveries.

I haven’t used the portal before, what do I need to do?
See our Useful Links section if you do not have a supplier portal account yet.

Existing users:
You will need to log in with your username and password. If you require a password reset please contact:

Supplier Portal Helpdesk

supplier.portal@supplychain.nhs.uk

0800 086 8670

What if I need assistance using the system?
If you would like help using the portal see our Downloads ▼ section for the user guide or contact your dedicated Inventory Stock Controller, details of which can be found on ‘Profile, Contacts’ once logged in.

If you’re having trouble accessing our supplier portal please contact our dedicated help desk for assistance.

Watch the Supplier Portal eDirect Order Management Guide and find out about the following:

  • What is the Supplier Portal?
  • How to set up an account
  • How to log onto the Supplier Portal
  • Order processing
  • Confirming an order in full
  • Amending lead time on an order
  • Amending PO order quantity
  • Delivery paperwork

Downloads ▼

  • Supplier Portal Guidance Notes