NHS Supply Chain
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User Guides

System help, ‘how to’ guides and other general help or guidance documents.

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Billing User Guide

Your guidance notes on billing.

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Customer Guide

How to get the best from our services.

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eDC Android Devices Hints and Tips

A PDF showing hints and tips for your Android TC52 device.

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eDC PDA Common Issues and Fixes

A pdf download detailing common issues and fixes for eDC PDAs.

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eDC User Guide

Guidance notes on eDC. More publications are available in the user guides library.

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eDirect User Guide

Guidance notes on eDirect. More publications are available in the user guides library.

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Home Delivery User Guide

Your guidance notes for Home Delivery Service.

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Online Catalogue and Ordering Guidance Notes

A document with almost 80 pages providing information about how to use our catalogue.

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Out of Hours, Urgent and Emergency Deliveries

Occasionally situations occur when you may need clinical products in a hurry.

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Product Supply Routes and Lead Times Guide

A pdf detailing the NHS Supply Chain supply routes and product lead times.

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Savings Reports User Guide

Guidance on using the Savings Reporting tool

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Supplier eProcurement Portal User Guide

Handbook guidance document – suppliers use this website when tendering for business with NHS Supply Chain.

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My Supply Chain

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© Supply Chain Coordination Limited (the management function of the NHS Supply Chain). This is a company registered in England and Wales.
Registered number: 10881715. Registered office: Wellington House, 133-155 Waterloo Road, London SE1 8UG.