System help, ‘how to’ guides and other general help or guidance documents.
eDirect User Guide
Guidance notes on eDirect. More publications are available in the user guides library.
Online Catalogue and Ordering Guidance Notes
A document with almost 80 pages providing information about how to use our catalogue.
Out of Hours, Urgent and Emergency Deliveries
Occasionally situations occur when you may need clinical products in a hurry.
Product Supply Routes and Lead Times Guide
A pdf detailing the NHS Supply Chain supply routes and product lead times.