Customer Relationship Management
Here you will find direct contact information for our Regional Leads, Senior Customer Relationship Managers (SCRMs) and Customer Relationship Managers (CRMs).
See our Useful Links section for other important contact information and pages.
For all existing or potential new supplier enquiries please contact:
Supplier Relationship Management (SRM) Team
Please do not use other contacts on this page for supplier enquiries.
Contacts in our Customer Relationship Management team are currently displayed by dividing them into four regions. Maps are for visual purposes only, the exact counties and areas covered are not shown.
Customer Relationship Managers are aligned to Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
If you know the name of the STP or ICS to which your trust is assigned, you can use our website’s search facility to find your best contacts. For example, you could search for Shropshire or Kent.
North
Regional Lead and SCRMs
Katy Mitchell
Senior Customer Relationship Manager - North
Durham Darlington Tees and Hambleton, Northumbria Tyne and Wear
Katy.Mitchell@supplychain.nhs.uk
07725 110 795
Natalie Clarke
Senior Customer Relationship Manager - North
South Yorkshire and Bassetlaw, West Yorkshire and Harrogate
natalie.clarke@supplychain.nhs.uk
07540 901 401
Sally Ball
Senior Customer Relationship Manager - North
Humber Coast and Vale, Greater Manchester
07764 975 641
Stuart Mathers
Senior Customer Relationship Manager - North
Cheshire and Merseyside, Lancashire and South Cumbria, West / North / East Cumbria
stuart.mathers@supplychain.nhs.uk
07598 546 061
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Bert Jackson
Customer Relationship Manager - North
Humber, Coast and Vale
bert.jackson@supplychain.nhs.uk
07712 242 161
Alex Sweeney
Customer Relationship Manager
Greater Manchester Health and Social Care Partnership
alex.sweeney1@supplychain.nhs.uk
07542 268 321
Darren Machen
Customer Relationship Manager - North
Greater Manchester Health and Social Care Partnership; West Yorkshire and Harrogate
darren.machen4@supplychain.nhs.uk
07850 097 690
Edward Jeffrey
Customer Relationship Manager - North
South Yorkshire and Bassetlaw; West Yorkshire and Harrogate
edward.jeffrey@supplychain.nhs.uk
07511 701 176
Emma Booth
Customer Relationship Manager - North
Darlington; Durham, Darlington, Teesside, Hambleton, Richmondshire and Whitby
07714 043 611
Iain Tinsley
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership
iain.tinsley@supplychain.nhs.uk
07702 830 783
Jolene Grainger
Customer Relationship Manager - North
Northumberland, Tyne and Wear and North Durham
Jolene.Grainger@supplychain.nhs.uk
07542 270 344
Karen Thompson
Customer Relationship Manager - North
Northumberland, Tyne and Wear and North Durham; West Yorkshire and Harrogate
Karen.Thompson2@supplychain.nhs.uk
07542 268 323
Keely Wenn
Customer Relationship Manager - North
Greater Manchester Health and Social Care Partnership
07542 270 334
Martin Hale
Customer Relationship Manager - North
West Yorkshire and Harrogate
martin.hale@supplychain.nhs.uk
07770 382 141
Matt Hodder
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership; Lancashire and South Cumbria
Matthew.Hodder2@supplychain.nhs.uk
07511 701 203
Michelle Hill
Customer Relationship Manager - North
Lancashire and South Cumbria; West, North and East Cumbria
Michelle.Hill2@supplychain.nhs.uk
07511 701 205
Sarah Kelleher
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership
Sunny Kaur
Customer Relationship Manager - North
South Yorkshire and Bassetlaw Intergrated Care System
07808 249 424
Cameron Murray
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership
cameron.murray@supplychain.nhs.uk
07808 249 256
Central
Regional Lead and SCRMs
Oliver Booth
Senior Customer Relationship Manager - Central
East Midlands, Norfolk, Cambridgeshire, Bedfordshire
oliver.booth@supplychain.nhs.uk
07920 138 690
Trystan Rogers
Senior Customer Relationship Manager - Central
West Midlands
trystan.rogers@supplychain.nhs.uk
07714 040 601
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Adele Hunter
Customer Relationship Manager - Central
Bedfordshire, Luton and Milton Keynes; Joined Up Care Derbyshire 02
adele.hunter@supplychain.nhs.uk
07783 153 136
Donna Kent
Customer Relationship Manager - Central
Leicester, Leicestershire and Rutland; Northamptonshire
07808 249 484
Helga Clarke
Customer Relationship Manager - Central
Staffordshire and Stoke on Trent; The Black Country and West Birmingham
helga.clarke@supplychain.nhs.uk
07764 976 708
Kerri Holness
Customer Relationship Manager - Central
Coventry and Warwickshire; The Black Country and West Birmingham
kerri.holness@supplychain.nhs.uk
07542 270354
Sue McNally
Customer Relationship Manager - Central
Shropshire, Telford and Wrekin
sue.mcnally@supplychain.nhs.uk
07511 701 226
Vicky Betts
Customer Relationship Manager - Central
Joined Up Care Derbyshire; Lincolnshire
vicky.betts@supplychain.nhs.uk
07511 701 466
Will Spray
Customer Relationship Manager - Central
Nottingham and Nottinghamshire Healthcare
william.spray@supplychain.nhs.uk
07725 111 147
Simon Bright
Customer Relationship Manager - Central
Norfolk and Waveney
Simon.Bright@supplychain.nhs.uk
07730 024 142
Garry Gabayno
Customer Relationship Manager - Central
Birmingham and Solihull
garry.gabayno@supplychain.nhs.uk
07725 110 831
Jordan Goring
Customer Relationship Manager - Central
Hereford and Worcestershire, The Black Country and West Birmingham
jordan.goring@supplychain.nhs.uk
07702 826 344
Gemma Rowell
Customer Relationship Manager - Central
Cambridgeshire and Peterborough
gemma.rowell@supplychain.nhs.uk
07511 701 221
Kathleen Espin
Customer Relationship Manager - Central
Nottingham and Nottinghamshire Health and Care
kathleen.espin@supplychain.nhs.uk
07808 249 392
London
Regional Lead and SCRMs
Sharan Dhillon
Regional Lead - London
North West London; South East London
kursharanjit.dhillon@supplychain.nhs.uk
07714 041 654
William Gilbert
Senior Customer Relationship Manager - London
North Central London, South West London
William.Gilbert@supplychain.nhs.uk
07736 281 994
Paul Rochford
Senior Customer Relationship Manager - London
Hertfordshire and West Essex, Mid and South Essex, North East London, Suffolk and North East Essex
paul.rochford@supplychain.nhs.uk
07917 244 476
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Aneta White
Customer Relationship Manager - London
North East London
aneta.white@supplychain.nhs.uk
07702 828 272
Auto Hunter
Customer Relationship Manager - London
South East London
Auto.Hunter@supplychain.nhs.uk
07725 111 149
Chris Kenny
Customer Relationship Manager - London
North West London
chris.kenny@supplychain.nhs.uk
07725 111 217
Hiren Dawda
Customer Relationship Manager - London
North West London
Hiren.Dawda@supplychain.nhs.uk
07849 094 663
Kate Hitchings
Customer Relationship Manager - London
South West London
Kate.Hitchings2@supplychain.nhs.uk
07704 021 261
Khaleel Ghafouri
Customer Relationship Manager - London
Suffolk and North East Essex; Hertfordshire and West Essex
Khaleel.Ghafouri@supplychain.nhs.uk
07714 043 230
Stacey Manley
Customer Relationship Manager - London
North Central London
stacey.manley@supplychain.nhs.uk
07808 273 393
Tara Thiyagarajan
Customer Relationship Manager - London
Mid and South Essex
tara.thiyagarajan@supplychain.nhs.uk
07542 268 318
South
Regional Lead and SCRMs
Karl Anthony
Senior Customer Relationship Manager - South
Somerset, Devon, Gloucestershire, Bath, Swindon and Wiltshire, Bristol, North Somerset, South Gloucestershire
karl.anthony@supplychain.nhs.uk
07780 954 397
Kevin Hunt
Senior Customer Relationship Manager - South
Buckinghamshire, Oxford, Berkshire, Kent and Medway, Surrey Heartlands, Sussex and East Surrey, Frimley Health and Care
07880 590 716
Matt Hollingdale
Senior Customer Relationship Manager - South
Cornwall and the Isle of Scilly, Dorset, Hampshire and the Isle of White, Sussex and East Surrey
matt.hollingdale@supplychain.nhs.uk
07714 043 637
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Adam Cowper
Customer Relationship Manager - South
Kent and Medway
adam.cowper@supplychain.nhs.uk
07808 249 100
Ashley Shakespeare
Customer Relationship Manager - South
Bath and North East Somerset, Swindon and Wiltshire; Bristol, North Somerset and South Gloucestershire
Ashley.Shakespeare@supplychain.nhs.uk
07542 270 348
Jake Whitehead
Customer Relationship Manager - South
Frimley Health and Care; Surrey Heartlands Health and Care Partnership
Jake.Whitehead@supplychain.nhs.uk
07511 701 179
Michael Gorsuch
Customer Relationship Manager - South
Buckinghamshire, Oxfordshire and Berkshire West
michael.gorsuch@supplychain.nhs.uk
07562 168 996
Richard Johnson
Customer Relationship Manager - South
Cornwall and the Isles of Scilly; Dorset
richard.johnson2@supplychain.nhs.uk
07548 719 317
Sharon King
Customer Relationship Manager - South
Bath and North East Somerset, Swindon and Wiltshire
sharon.king@supplychain.nhs.uk
07766 614 940
Stacey Bird
Customer Relationship Manager - South
Gloucestershire; Somerset
stacey.bird@supplychain.nhs.uk
07850 097 941
Luke Mitchell
Customer Relationship Manager - South
Hampshire and the Isle of Wight
Luke.Mitchell@supplychain.nhs.uk
07542 268 339
Joseph Manning
Customer Relationship Manager - South
Surrey Heartlands
joseph.manning@supplychain.nhs.uk
07880 590 716
Dominic Axtell
Customer Relationship Manager - South
Sussex
Dominic.axtell@supplychain.nhs.uk
07714 043 637