Non-Acute, Devolved Authorities, Private Customers, Home Delivery Service

General Enquiries

If you’re not sure who to contact or have a general enquiry that needs our attention, please use one of these options:

General Enquiries

Non Acute, Devolved Authorities and Private Customers

Home Delivery Service

  • homedelivery@nhs.net
  • 0800 030 4466 (Patient line)
    0800 141 2255 (Health Care Professionals' line)
    Fax: 01924 328 835

Direct Contacts for Non-Acute Customers

Abbey Davis

Remote Account Manager

Sarah Clark

Remote Account Manager

Examples of Non-Acute and Private Customer accounts include:

  • Charities
  • Clinical Commissioning Groups (CCGs)
  • GP Surgeries
  • Not-for-profit organisations
  • Service Providers to the NHS.

Direct Contacts for Home Delivery Service (HDS) Customers

Lloyd Miller

HDS Account Support Manager

Paul Jenkins

HDS Account Support Manager

Home Delivery Service (HDS) New Business Enquiries

Matthew Hitchins

Customer Relationship Manager - HDS

North and Midlands

Stuart Milhench

Customer Relationship Manager - HDS

London and South

Other Important Contacts

Shona Macdonald

National Lead for Non Acute