Customer Service Teams
How to use this page:
- Please select from the menu options (or scroll) to the correct team before contacting us.
- Check the Distribution Centre for the region – for example in the North team, colleagues are aligned to either Runcorn (west) or Normanton (east).
North
Catherine Moran
Customer Services Team Leader
North West England Gorsey Point Distribution Centre
catherine.moran@supplychain.nhs.uk
03000 136 202
Christian Ditchfield
Customer Services Team Leader
North East England Normanton Distribution Centre
christian.ditchfield@supplychain.nhs.uk
03000 136 201
Regional Customer Services Manager
Christopher Davidson
Regional Customer Services Manager – North
christopher.davidson@supplychain.nhs.uk
03000 136 202
Central and South West
Customer Services Team
North Midlands Alfreton Distribution Centre
03000 136 203
Jade Beadle
Customer Services Team Leader
South West England Bridgwater Distribution Centre
jade.beadle@supplychain.nhs.uk
03000 136 205
Rekha Elesmore
Customer Services Team Leader
South Midlands Rugby Distribution Centre
rekha.elesmore@supplychain.nhs.uk
03000 136 204
Regional Customer Services Manager
Rebecca Allen
Regional Customer Services Manager
Central and South West
rebecca.allen@supplychain.nhs.uk
03000 136 203
Kelly Hill
Assistant Regional Customer Service Manager
Central and South West
kelly.hill1@supplychain.nhs.uk
03000 136 203
South and East
April Archer
Customer Services Team Leader
East of England – Suffolk Park
april.archer@supplychain.nhs.uk
03000 136 207
Lee Waterfield
Customer Services Team Leader
Southern England Maidstone Distribution Centre
lee.waterfield@supplychain.nhs.uk
03000 136 206
Regional Customer Services Manager
Sarah Smyth
Regional Customer Services Manager – South and East
sarah.smyth@supplychain.nhs.uk
03000 136 206
Home Delivery Service Enquiries
Home Delivery Service (Customer Services)
Home.delivery@supplychain.nhs.uk
0800 030 4466 (Patient line)
0800 141 2255 (Health Care Professionals’ line)
General Customer Feedback
For general enquiries please contact your Customer Services Advisor or email:
Customer Service
We do recognise that occasionally we may not live up to your expectations. If you would like to provide us with any feedback or suggest a way in which we could serve you better, please see our Useful Links section for further details on how to do so.