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Customer Service Teams

How to use this page:

  • Please select from the menu options (or scroll) to the correct team before contacting us.
  • Check the Distribution Centre for the region – for example in the North team, colleagues are aligned to either Runcorn (west) or Normanton (east).

North

Catherine Moran

Customer Services Team Leader

North West England Runcorn Distribution Centre

catherine.moran@supplychain.nhs.uk

03000 136 202

Julie Southall

Customer Services Team Leader

North East England Normanton Distribution Centre

julie.southall@supplychain.nhs.uk

03000 136 201

Map of England and Wales with North highlighted.

Regional Customer Services Manager

Christopher Davidson

Regional Customer Services Manager – North

christopher.davidson@supplychain.nhs.uk

03000 136 202

Central and South West

Alison Booth

Assistant Customer Service Manager

South Midlands Rugby Distribution Centre

Alison.Booth@supplychain.nhs.uk

03000 136 204

Jade Smith

Customer Services Team Leader

South West England Bridgwater Distribution Centre

jade.smith@supplychain.nhs.uk

03000 136 205

Lauren Davis

Customer Services Team Leader

South Midlands Rugby Distribution Centre

lauren.davis@supplychain.nhs.uk

03000 136 204

Rekha Elesmore

Customer Services Team Leader

North Midlands Alfreton Distribution Centre

rekha.elesmore@supplychain.nhs.uk

03000 136 203

Map of England and Wales with Central and South West highlighted.

Regional Customer Services Manager

Kelly Hill

Regional Customer Service Manager

Central and South West Alfreton Distribution Centre

kelly.hill1@supplychain.nhs.uk

03000 136 203

South and East

April Archer

Customer Services Team Leader

East of England – Suffolk Park

april.archer@supplychain.nhs.uk

03000 136 207

Lee Waterfield

Customer Services Team Leader

Southern England Maidstone Distribution Centre

lee.waterfield@supplychain.nhs.uk

03000 136 206

Map of England and Wales with South and East highlighted.

Regional Customer Services Manager

Sarah Smyth

Regional Customer Services Manager – South and East

sarah.smyth@supplychain.nhs.uk

03000 136 206

Home Delivery Service Enquiries

Home Delivery Service (Customer Services)

Home.delivery@supplychain.nhs.uk

0800 030 4466 (Patient line)
0800 141 2255 (Health Care Professionals’ line)

General Customer Feedback

For general enquiries please contact your Customer Services Advisor or email:

We do recognise that occasionally we may not live up to your expectations. If you would like to provide us with any feedback or suggest a way in which we could serve you better, please see our Useful Links section for further details on how to do so.