Supply Issues Zoll Medical UK Ltd Defibrillation Device Battery FDJ2956 (ICN 3373)

• The supply issue with defibrillation device battery from Zoll Medical is now resolved.
• FDJ2956 is now available to order through our online catalogue.
• The product has returned to a three-day lead time.
• This ICN is now closed.

• The supply issue with its defibrillation device battery products from Zoll Medical UK Ltd is continuing.
• One product remains affected in total:
  • FDJ2956 – Defibrillation Device Battery AED 3 Pack.
• FDJ2956 remains subject to intermittent supply with currently an extended 20 day lead time.
• Potential indirect alternative product is still available to order through our online catalogue for the affected products:
  • FDJ85112 – Defibrillation Device Battery AED 3 Pack.
• However, as the market is currently disrupted and supply conditions may change rapidly, the alternatives offered could also experience temporary shortages. In this case, customers are advised to contact Zoll Customer Service by telephone: 01928 241 700.
• See our Downloads ▼ section to access the product listing and supplier letter for further information on the affected product code and potential alternative.
• We will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 30 September 2026.

Change:

• The supplier Zoll Medical UK Ltd has informed us of a supply issue with its defibrillation device battery.
• There is one product affected:
  • FDJ2956 – Defibrillation Device Battery AED 3 Pack.
• The supply issue is due to a component shortage.

Impact:

• FDJ2956 is currently subject to intermittent supply.
• The affected product code now has an extended lead time of 20 days.
• A potential indirect alternative product is available to order through our online catalogue:
  • FDJ85112 /Defibrillation Device Battery/ AED3 Pack.
• We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
• See our Downloads ▼ section to access the change of supply route and product listing for further information on the affected product code and potential alternative.
• The supply issue is anticipated to be resolved by 14 December 2026.

Next Steps:               

• Customers are advised to log into our website to view the potential indirect alternative products.
• However, as the market is currently disrupted and supply conditions may change rapidly, the alternatives offered could also experience temporary shortages. In this case, customers are advised to contact Zoll Customer Service by telephone: 01928 241 700.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.