Urgent Service Updates

Customer Services and HDS Customer Services Telephone Issues

Latest status: Resolved
Last updated: 20 August 2025, 9.02am

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Technical Issues – Network and Connectivity

Latest status: Resolved
Last updated: 25 July 2025, 5.23pm

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Planned System Downtime – 5 July 2025

Latest status: Resolved
Last updated: 7 July 2025, 10.13am

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Order Status ‘Financially Coded’ and eDirect Issue

Latest status: Resolved
Last updated: 24 June 2025, 9.17am

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Potential Issue When Sending Emails to NHS Supply Chain

Latest status: Resolved
Last updated: 14 March 2025, 9.34am

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